Guest Attendant - PRN

Overview

Guest Relations Team Members staff are responsible for serving as the first impression to patients, families and other visitors upon arrival to UnityPoint Health-Methodist, Guest Relations coverage locations are limited to the main hospital campus and include but are not limited to the Main Hospital Entrance, Atrium Bldg. and ED. Valets must possess a current Class D (State of Illinois) driver license and have the skill and ability to drive any motor vehicle of that class, including both automatic and manual transmissions. Guest Relations will be required to provide minimal physical assistance to patients, including transporting as needed using wheelchairs. The Guest Relations' scope of service includes greeting all customers in a welcoming and professional manner at various entrance points, safely parking and returning all customer vehicles, retaining and managing keys and consistently and accurately documenting activities. Guest Relations may be required to drive departmental courtesy vans which provide service to patients between home address and the medical center. Light housekeeping duties may be assigned.

Qualifications

Certifications : Driver's License - Illinois Secretary of State (ILSOS), Education : , Work Experience :

Responsibilities

Displays professionalism in fulfilling job responsibilities.

• Maintains an impeccable and professional appearance at all times
• Graciously greets and welcomes every patient, visitor and employee. Uses scripts where necessary
• Exhibits a friendly, outgoing, energetic demeanor. A can-do attitude.
• Displays an appropriate sense of urgency in response to visitor requests and / or complaints.
• Provides assistance as visitors exit their vehicle and provides assistance with wheel chair if needed.
• Monitors posted positions appearance, performs simple cleaning duties and reports extreme conditions to Environmental Services.
• Monitors activities at and nearby assigned posts.
• Maintains professional manner in diving van / vehicles
• Adheres to all rules of the road
• Maintains clean driving record

Completes tasks accurately and thoroughly and in a timely manner.

Accepts the role of providing personal service tasks.

Demonstrates effective interaction communication with people.

About Us

Find it here.

Discover the job, the career, the purpose you were meant for. The supportive and inclusive team where you can thrive. The place where growth meets balance - and opportunities meet flexibility. Find it all at Carle Health.

Based in Urbana, IL, Carle Health is a healthcare system with nearly 16,600 team members in its eight hospitals, physician groups and a variety of healthcare businesses. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet designations, the nation's highest honor for nursing care. The system includes Methodist College and Carle Illinois College of Medicine, the world's first engineering-based medical school, and Health Alliance. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information : human.resources@carle.com.

Compensation and Benefits

The compensation range for this position is $15per hour - $24.32per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate's experience, qualifications, location, training, licenses, shifts worked and compensation model.

Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org / benefits.