Automotive Quality Control Technician - Dealership

Dick Huvaere's Richmond Chrysler Dodge Jeep RAM is always looking for bright, energetic individuals with a drive and passion for customer service.

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Job Summary The Quality Control Technician is responsible for ensuring the highest quality of repair work in the service department by performing comprehensive final inspections and road tests.

The primary role is to verify that all repairs have been completed properly and customer concerns have been addressed thoroughly.

The secondary role involves assisting service technicians with the diagnosis of difficult-to-reproduce, intermittent issues and conducting road tests with customers to better understand and confirm their concerns.

This position is a critical link between the service technicians and the customer, ensuring vehicles meet both dealership standards and customer expectations before delivery.

Key Responsibilities Primary Duties :

• Repair Verification Perform final inspections :  Visually and mechanically inspect vehicles after service completion to ensure all work listed on the repair order has been performed correctly and completely.

Conduct comprehensive road tests :

Document findings on repair orders :

Collaborate with technicians :

Maintain quality standards :

Secondary Duties :

Road test with customers :

Provide detailed feedback :