Advisory Sales Operations Manager

Advisory Sales Operations Manager

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

As the Advisory Sales Operations Manager for ELSE you will have the opportunity to develop and deploy global sales operations strategy, processes, best practices, and solutions to realize the complete process from order to remittance and implement them within a lead business for your area of responsibility. Each day, you will be accountable for end of line metrics and proactively leading, developing, and coaching the related Sales Operations team. You will also showcase your expertise by proposing and implementing process optimization to reduce lead time and inventory.

The work model for the role is : Remote with minimal travel (

Your Responsibilities :

• Responsible for implementing and deploying the business sales operations strategy
• Develops optimization plans to increase operational excellence and customer satisfaction within the order to remittance process.
• Ensures setting, periodic-reviewing, and achievement of service sales targets by providing cost effective solutions to the customers and initiating improvement plans as needed.
• Ensures customer satisfaction issues are registered and responded to by the team.
• Determines renewal-based account and acquisition plans to support growth.
• Responsible for feedback on sales development, distribution of resources for service sales activities, and reporting current market status.
• Monitors client's financial status and reports any changes regarding risk to relevant internal partner teams.
• Focuses on the achievement of the assigned targets for forecasting accuracy, customer request on-time delivery of services.
• Shares sales and operations best practices and lessons learned across the organization.
• Ensures special documentation required by customers and customs is managed properly and efficiently.
• Leads detailed gap analysis across the sales operations processes and suggests solutions to achieve the expected service level at optimized levels and costs by utilizing lean six-sigma assessment methods and tools.

Your Background :

More About Us : What's in it for you

We want you to bring your full self to workyour ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites :

ABB Benefit Summary for eligible US employees

Go to myBenefitsABB.com and click on "Candidate / Guest" to learn more

Health, Life & Disability

Retirement

Time off

ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.

While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $98,700 and $157,920 annually and is eligible for a short-term incentive plan / annual bonus.

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.