Manager, Culture, Inclusion and Engagement (Hospitality Solutions)

Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.

Positioned at the center of the travel we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps online travel sites airline and hotel reservation networks travel agent terminals and scores of other solutions.

Simply put we connect people with moments that matter.

NOTE : TPG Capital a global alternative asset management firm recently acquired Hospitality Solutions. Over the coming months Sabre is working with TPG to formally separate the Hospitality Solutions business from Sabre. It is important to understand that while you will be employed by a Sabre legal entity your role will be to support the Hospitality Solutions business which is now owned by TPG.

Hospitality Solutions formerly part of Sabre Holdings is a global leader at the forefront of hospitality technology powering over 40000 properties across 174 countries. Celebrated for our innovative and customer-centric approach we deliver integrated platforms for distribution reservations retailing and guest experience to both renowned hotel brands and independent properties worldwide.

Overview

The Manager Culture Inclusion & Engagement is responsible for designing delivering and sustaining programs that shape the culture and employee experience at Hospitality Solutions. This role leads key efforts that strengthen belonging inclusion recognition employee connection employee voice and social impact across the company. Partnering closely with the People Experience team HRBPs and business leaders the Manager ensures cultural experiences align with our mission values and ways of working. The role strengthens employee involvement by coordinating councils ambassadors Employee Resource Groups and other engagement channels that help bring culture to life across global teams. Success requires strong program management effective stakeholder engagement and the ability to translate feedback engagement data and culture insights into actions that elevate the employee experience.

Responsibilities

Activate and amplify Core Values through storytelling leader enablement and integration across the employee experience. Design and coordinate the Core Values launch campaign; develop activation toolkits and communication assets in partnership with Employee Communications.

Embed values into onboarding recognition leadership development and performance practices. Build ongoing storytelling moments and cultural rituals that reinforce values in daily behaviors.

Support DEIB programs Employee Resource Groups inclusive leadership and inclusive language efforts and cultural celebrations with structure tools and governance.

Monitor inclusion and belonging sentiment using engagement insights and feedback loops.

Manage the Voice of the Employee program including engagement lifecycle and pulse surveys; listening sessions; roundtables; and feedback channels. Synthesize employee insights into clear themes and recommendations; support leader action planning.

Lead the recognition programs including the recognition platform Core Values Awards Service Milestones peer recognition campaigns and other moments that matter ( birthdays work anniversaries) . Partner with L&D and HRBPs to embed recognition into leadership and onboarding practices.

Manage the Hospitality Solutions Gives Back strategy including volunteer initiatives policies community partnerships and global donation drives; Track participation and social impact metrics; integrate service moments into culture storytelling.

Lead the Employee Experience Councildefining structure cadence and objectives for volunteer and social events and feedback channels. Coordinate Cultural Ambassadors and regional champions to activate culture consistently across geographies.

Design Peer Connection programs and belonging-focused initiatives that build cross-team relationships.

Translate engagement and culture insights into themes patterns and opportunities; support leader action planning.

Partner with Employee Communications on storytelling that highlights culture and employee spotlights.

Support creation of dashboards and reporting to track culture belonging recognition and community engagement trends.

Qualifications

Bachelors degree in Human Resources Organizational Development or related field; or equivalent experience.

5 years of experience in culture engagement employee experience DEIB or related People roles.

Experience designing coordinating or activating culture engagement or recognition programs.

Experience with employee listening survey insights or action planning.

Experience partnering with senior leaders and cross-functional teams.

Preferred Experience

Experience supporting global or cross cultural workforces.

Background in technology SaaS or high-growth organizations.

Experience leading employee events or programs.

Experience leveraging analytics or feedback data to inform program improvements.

Skills Knowledge Abilities and Behaviors

Ability to lead through influence and engage employees across levels and geographies.

Strong program and project management skills with the ability to manage multiple initiatives simultaneously.

Excellent writing communication and storytelling skills.

Comfortable facilitating listening sessions roundtables and small group discussions.

Ability to analyze qualitative and quantitative feedback data; data-driven mindset with ability to measure program effectiveness and drive improvements.

Strong relationship building and influence skills with partners across HR Technology and business teams.

High judgment discretion and ability to handle sensitive employee topics.

Creative mindset with ownership initiative and a proactive solution oriented approach.

Understanding of inclusion belonging inclusive language and global culture building principles.

Ability to simplify complex concepts for diverse global audiences.

Familiarity with Microsoft 365 tools (Teams SharePoint Viva Engage) and recognition platforms.

Outstanding Benefits

• Very competitive compensation
• Generous Paid Time Off (25 PTO days)
• 4 days (one day / quarter) Volunteer Time Off (VTO)
• 5 days off annually for Year-End Break
• We offer a comprehensive medical dental and Wellness Program
• 12 weeks paid parental leave
• An infrastructure that allows flexible working arrangements
• Formal and informal reward recognition and acknowledgement programs
• Lots of fun and engaging employee development events

Reasonable Accommodation

Sabre is committed to working with and providing reasonable accommodation to applicants with disabilities. Applicants applying for a Sabre position with a disability who require a reasonable accommodation for any part of the application or hiring process may contact Sabre at .

Determinationson requests for reasonable accommodation will be made on a case-by-case basis.

Affirmative Action

Sabre is an equal employment opportunity / affirmative action employer and is committed to providing employment opportunities to minorities females veterans and disabled individuals. EEO IS THE LAW

#LI-Hybrid#LI-TJ1

Required Experience :

Manager

Key Skills

Culinary Experience,Restaurant Experience,Food Service,Hospitality Management,Hotel Experience,Hospitality Experience,Management Experience,Event Planning,Employment & Labor Law,Project Management Software,Customer relationship management,Restaurant Management

Employment Type : Full-Time

Experience : years

Vacancy : 1