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Application Support Specialist
Application Support SpecialistMy3Tech Inc • Parsippany-Troy Hills Twp, NJ, United States
Application Support Specialist

Application Support Specialist

My3Tech Inc • Parsippany-Troy Hills Twp, NJ, United States
21 days ago
Job type
  • Full-time
Job description

Position : Application Support Specialist

Location : Parsippany, NJ

Estimated Duration : The client approximates that this project may last up to 10months. However, there is no guarantee of employment for any length of time.

Project Description : Assist Power Platform system owner with administration and support of Power Platform tools including Power BI, Power Automate, and Power Apps, and Copilot Agents. Support end-users' ability to create reports, dashboards, apps and flows.

Understand Power Platform architecture and ensure objects are created in the appropriate environments and capacities.

Maintain inventory of objects in Power Platform including identification of owners and developers.

Daily activities might include :

  • Provide advanced troubleshooting and support for Power Platform applications, including Power BI, Power Apps, Power Automate, Copilot Agents, and Dataverse.
  • Handle escalated support tickets from Level 1 and 2 support, performing in-depth diagnostics to identify and resolve complex issues.
  • Monitor and manage Power Platform environments, ensuring optimal performance and proactive capacity planning.
  • Provide guidance and support to citizen developers, helping them to effectively use Power Platform and Copilot Agent tools and adhere to governance policies.

Requirements :

The successful candidate will have these specific skills and knowledge :

Power BI

  • Knowledge of Power BI reports, dashboards and connections to data sources
  • Ability to assist report developers with configuration of reports
  • Ability to assist report developers with connecting to native data sources and others via data gateway
  • Ability to create data sources and delegate management to owning developers
  • Ability to monitor premium capacity usage and balance load as needed
  • Power Apps / Automate

  • Understanding of premium connections and Dataverse
  • Understanding of Power Platform environments and creation of apps in the appropriate location
  • Understanding of Power Apps licensing
  • Understanding of User Roles in Power Platform
  • Required Skills : Power BI

  • Knowledge of Power BI reports, dashboards and connections to data sources
  • Ability to assist report developers with configuration of reports
  • Ability to assist report developers with connecting to native data sources and others via data gateway
  • Ability to create data sources and delegate management to owning developers
  • Ability to monitor premium capacity usage and balance load as needed
  • Basic Qualification :

    Additional Skills :

    Background Check : Yes

    Drug Screen : Yes

    Notes :

    Selling points for candidate :

    Project Verification Info :

    Candidate must be your W2 Employee : Yes

    Exclusive to Apex : Yes

    Face to face interview required : No

    Candidate must be local : Yes

    Candidate must be authorized to work without sponsorship : : No

    Interview times set : : No

    Type of project : Master Job Title :

    Branch Code :

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    Application Support Specialist • Parsippany-Troy Hills Twp, NJ, United States

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