Operations Supervisor - 2nd Shift

Resideo Dc Operations Supervisor

This Resideo DC Operations Supervisor is responsible for leading, directing, and managing Distribution Center shift operations to ensure consistent, high-level service quality and customer satisfaction, cost-efficient operations, compliance with company policies and procedures, ISO standards, and Sarbanes Oxley requirements, and other regulatory guidelines. Models and acts in accordance with our guiding principles and core values.

This is a 2nd Shift position that will report directly to the 2nd Shift Operations Manager.

Job Duties :

• Demonstrate leadership and commitment to Safety Culture, Quality Policy, ISO Standard Processes, Customer Focus, and Continuous Improvement best practices.
• DC shift operations areas of responsibility consist of, but are not limited to : Inbound, Inventory, Returns, Refurbishment, and Outbound Shipments.
• Performance tracking and reporting of KPIs : On Time Receiving Schedule, On Time Shipping to Schedule (OTTR), Customer Quality Issues, Labor goals, Inventory Accuracy.
• Plan and monitor daily and weekly staffing schedules, adjusting them as needed to ensure adequate staffing levels that support operational demands and business objectives.
• Utilize communication skills to motivate staff and develop effective working relationships with peers, executives, and customers.
• Manage and oversee administrative functions to ensure all paperwork is processed efficiently and promptly and meets all compliance requirements.
• Set and improve performance standards for hourly associates.
• Coach, train, and mentor direct report, and provide career development opportunities through continuous improvement objectives and quality management activities.
• Address all employee performance issues promptly and directly, in accordance with personnel policies and procedures, partnering with HR where needed.
• Conduct daily and weekly meetings with staff to assess the group's overall status, discuss ideas for improvement, and inform staff of new developments.
• Quickly resolve any operational issues to eliminate production loss or transportation service failures and proactively communicate with customer(s).
• Implement process improvement projects and identify other areas for improvement.
• Recommending methods, processes, and systems for maximum utilization of facilities, materials, employees, and other assets.
• Managing projects to support the execution of capital budget expenditures and / or lead segments of the projects.
• Providing support to other duties as assigned.
• Ensure all policies and procedures are consistently administered.
• Communicate with the operations manager regarding progress and problems or issues.
• Maintain a flexible work schedule.

Physical Demands :

You Must Have :

We Value :

What's In It For You :