Director, Account Management

Calling all innovators - find your future at Fiserv.

Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day - quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.

Job Title

Director Account Management

What does a great Director Account Management do

In this role you will lead an engagement model that elevates and differentiates client experience for our largest most strategic clients across all areas of Fiserv. You will lead a team of 10-14 Account Managers to successfully deliver and oversee service and operational performance for their clients.

To be successful in this role you will :

• Lead your team to deliver a strategic differentiated enterprise service model for our large to mid-tier client segment that builds our brand the client brand and drives revenue growth.
• Proactively strengthen client relationships and resolve client escalations.
• Mentor direct and coach you team to build stronger broader and deeper relationships across their client organizations as well as internally across Fiserv
• Proactively assess and develop plans to address / optimize areas to improve efficiency and effectiveness in terms of how we support our clients
• Supervise and monitor key benchmarks

You will need to have :

It would be great to have :

Salary Range

$96000.00 - $163200.00

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individuals status as a veteran.

For incentive eligible associates the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Companys sole discretion.

Thank you for considering employment with Fiserv. Please :

Our commitment to Equal Opportunity :

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process please contact . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiservs Disability Accommodation Policy for additional information.

Note to agencies :

Fiserv does not accept resume submissions from agencies outside of existing do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts :

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and / or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Required Experience :

Director

Key Skills

Abinitio,Customer Service,Business Solutions,Cost Estimation,Drafting,Activex

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 96000 - 163200