IT Operations Analyst - Infrastructure

IT Operations Analyst - Infrastructure

Salary Range : $58,000 - $82,000

Location : Prince George, BC, or near one of our locations in Alberta

As an IT Operations Analyst at Drax, you will be responsible for executing processes and procedures within the technology tower, as well as researching and supporting planning activities within the Drax IT environments.

Key Responsibilities

• Ensure infrastructure availability meets service levels through proactive monitoring, resilient design, and capacity planning.
• Recommend and implement technology lifecycle mitigation initiatives.
• Define and document processes that ensure performant, scalable, secure technologies compliant with regulations, in collaboration with the IT compliance team.
• Identify risks, anticipate issues, and create solutions for project and service delivery.
• Collaborate with the Cyber Security team to identify and remediate vulnerabilities.
• Develop low-level technical designs based on high-level frameworks.
• Support management of third-party suppliers and contracts.
• Contribute to budget forecasting for effective environmental management.
• Participate in IT Service Management (ITSM) processes, including Change, Incident, and Problem Management.
• Evaluate technology use to ensure cost-effective solutions and support business cases for investments.
• Collaborate with the Architect Team to align development roadmaps with company goals.
• Act as a consultant for IT projects, ensuring strategic alignment.
• Manage IT Disaster Recovery capabilities and conduct regular testing.
• Stay updated on technology trends and vendor roadmaps.
• Maintain strong relationships with technology partners and suppliers.
• Contribute to operational and governance reporting.
• Promote a customer-centric service delivery approach.
• Perform additional relevant duties as needed.

About you

Required skills and knowledge for

software products and services include :

Special Features

Leadership

& Management

Rewards and benefits

About Drax

Drax is at the forefront of transforming energy generation, supply, and usage. Our mission is to drive a zero-carbon, lower-cost energy future. By joining Drax, you'll be part of a team that's making a significant impact on our collective future.

Apply today to help Drax discover the talented individuals we need to drive this change. A career at Drax is more than just a job—it's a chance to make a difference.

Curious to learn more about us?  We recommend you connect with us on LinkedIn for more insights.

The Drax Resourcing team will never use third-party apps to make job offers. The recruitment process with Drax will always include at least one face-to-face interview, either in person or via an online video call, as well as several phone conversations. Drax will never ask you to download apps to enter timesheet details or ask you to purchase your own IT equipment.  If you have any concerns during your recruitment process or suspect something isn’t right, please contact us via  to verify the application or details of the person you have been speaking to.

Please note that, whilst not expected, the company may pay at a rate outside of the band for this role where appropriate, considering the candidate’s experience, skills and other relevant factors.

The advertised salary range relates to British Columbia and is provided in accordance with the BC Pay Transparency Act. We recognize however that salaries are often driven by market forces in the local area where a candidate is based and accordingly the salary range may not apply outside of British Columbia.