IT TechnicianFlorence Copper Inc. • Florence, AZ, United States
IT Technician
Florence Copper Inc. • Florence, AZ, United States
30+ days ago
Job type
- Full-time
Job descriptionMaintain an inventory of spares to replace broken hardware and be able to proactively set up desktop environments for new hires. Work closely with network technicians to resolve issues and / or install new software or equipment. Maintain budget controls including forecasting expenditures. Other duties as required. 2 years of experience in IT, network, and / or desktop support is required. Additional network certifications are a plus. Excellent customer service skills are required. Proficient written and verbal communication skills are required. Must be organized and able to work in a stressful environment to effectively manage work tickets and resolve multiple priorities at the same time. Ability to identify, analyze, and solve problems. Experience in the following is preferred : Windows 10 to 11 migrations / 24H2 troubleshooting experience. Experience with Apple products, Lenovo laptops, and peripherals. Network experience with Watchguard products. Set up and troubleshooting of Lexmark, Brother, HP, and Ricoh printers. Software application management and licensing. iPhone and Droid end user support. Verkada / CCTV systems set up and system management. Experience with Comodo products and remote support. Duo and MS authenticator usage. Cisco Meraki switches / Access Point troubleshooting. Active Directory, including hybrid environments, account creation, and resolving server synchronization challenges. SharePoint and cloud-based data management system set up. Experience with third-party software including accounting software, real-time, historical data management and analysis (4site, Capstone, or other programs). Experience with AutoCAD and ArcGIS software. Experience using Power Apps. This position will include office work, but some work will be performed in all-weather conditions outdoors. While performing the duties of this job, the employee is regularly required to stand, sit, demonstrate manual dexterity, climb stairs, and lift up to 50 pounds. Must work in compliance with the Florence Copper site safety program. Rotating schedule including on call shifts for weekend coverage and on-night coverage as needed
Description
Position at Florence Copper
Job Description
Job Title : IT Technician
Department : Tech Services
Reports to : IT Supervisor
Location : Florence AZ
Key Responsibilities :
- Reporting to the IT Supervisor, the IT Technician is responsible for troubleshooting hardware, software, login, and networking issues for the company.
- Serve as the point of contact for reporting and resolving all issues.
- Maintain all necessary project wide desktop equipment, network devices, mobile devices, hardware, and software.
- Account creation and management.
- Network management and security.
- Insure seamless operation of information technology systems project wide.
- Management of Microsoft Office 365 including Microsoft Exchange.
Specific Responsibilities Include
Qualifications & Education :
Proficiency in supporting all Microsoft 365 applications (Word, Excel, Project, and PowerPoint).
Work Environment :
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It Technician • Florence, AZ, United States
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