Human Resources Employee Benefit Assistant

Human Resources Employee Benefit Assistant

Job ID

2025-14883

Job Locations

US-MS-Tupelo

Overview

The Human Resources Employee Benefit Assistant is a full-time clerical position within the Human Resources department which supports the Benefits Administration Division. This person is responsible for monthly billing and spending account reconciliations, benefit claims processing, government posters and mail outs. This individual will perform multiple clerical and technical duties related to payroll and benefit functions and will timely file and maintain benefits documentation. The HR Employee Benefit Assistant also serves as the primary contact for worker's compensation and handles claims processing and coordination for the company.

RENASANT BANK IS AN EQUAL OPPORTUNITY EMPLOYER

Responsibilities

Complete and submit employer statements for Voluntary Short-Term Disability

• Coordinate with timekeeping and payroll team on Voluntary Short-Term Disability employee benefit payments to ensure compliance with FMLA requirements
• Responsible for coordinating annual Flu shots for various locations
• Handle communication and biweekly follow up on employee overdrafts process
• Responsible for validating and payment of some benefits related department invoices; serve as department backup for processing and payment of other invoices
• Coordinate with Dental carrier on individual employee claims issues
• Coordinate with our TPA for spending accounts on individual employee issues
• Verify and approve benefits enrollment / updates for new hires and status changes in the benefits platform
• Process Evidence of Insurability for new hires and employees who apply for new benefits during the company's annual open enrollment
• Timely file all benefit records and physician statements for employees in electronic filing system
• Audit monthly enrollment and variance reports to ensure accuracy of employee benefits enrollments
• Coordinate with employees injured at work on worker's compensation process and procedures
• Send and process first report of injury forms for worker's compensation cases
• Complete and appropriately post surveys of occupational injuries and illnesses
• Track injuries and complete all required OSHA forms for annual reporting for all company locations
• Review SOX Salary report monthly to remain complaint with regulatory audit requirements
• Review SOX narratives quarterly for accuracy and work with internal audit to update as needed
• Assist with password resets on various HRIS application systems
• Remain up to date and equipped to answer employee questions for all Renasant employee benefit plans, including but not limited to Medical, Dental, Vision, Company-Paid and Voluntary benefits and Renasant's 401(k)
• Assist with employee questions and concerns related to benefits claims or benefits enrollment
• Participate on weekly benefits system conference call as coordinator for benefits and billing conversations
• Handle processing of 401(k) loan starts and stops in the system for each payroll and handles importing elected deferrals into UltiPro for all new hires or changes
• Serve as backup for handling approvals for withdrawals and loans
• Participate in biweekly locations call as a point of contact for postings and to remain informed as administratively necessary
• Ensure company location postings and work from home notices remain updated and in compliance with government and state standards
• Participate in department wide projects, including but not limited to preparation for the company's annual open enrollment
• Serve as backup for handling wage garnishment inputs for the payroll team
• Communicate with employees, managers and third parties on a daily basis
• Actively learn and stay abreast of all HR procedures, policies and initiatives
• Regular, prompt and consistent attendance is an essential requirement of this job
• Perform other related duties as assigned

Qualifications

information

Physical Demands

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand or sit; kneel, stoop, or squat; use hands or fingers to handle or feel objects, tools or controls; reach with hands and arms, and talk or hear. The employee is occasionally required to walk. The employee must occasionally lift and / or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to focus.

Work Environment

The Bank's professional working environment requires employees to communicate effectively, both verbally and in writing. Employees must demonstrate strong interpersonal skills when working closely with internal business partners and external clients. Employees may be exposed to confidential and propriety information within the working environment, therefore, must uphold confidentiality at all times. Due to the possibility of being exposed to high risk situations (i.e. robbery), detailed instructions and procedures are required to be followed at all times to safeguard the Bank's employees, customers, and assets.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. The principal duties and responsibilities enumerated are all essential job functions except for those that begin with the word "May".

This job description is intended to describe the normal level of work required by the person performing the work. The principle duties outlined are the essential responsibilities and duties. Other duties may be assigned as needs arise. Job requirements and / or processes may be modified to reasonably accommodate persons with a disability as required by law.

This description is not intended as a contract and is subject to change. Any written contractual agreements supersede this job description.