Jr Project Engineer Technical Support Specialist

Jr Project Engineer Technical Support Specialist, Lyra Technology Group

Lyra Technology Group is looking for a full-time Jr Project Engineer Technical Support Specialist, to join the team at one of our operating companies, DKBinnovative, in Frisco, TX. The Jr Project Engineer Technical Support Specialist will oversee small-scale projects and perform Moves, Adds, Changes, and Deletes (MACD) tasks for our diverse client base. The ideal candidate will demonstrate strong technical skills, effective communication, and the ability to manage multiple tasks with professionalism and efficiency. This role requires a proactive, detail-oriented individual who thrives in a fast-paced environment and is committed to delivering high-quality service. Ensuring customer satisfaction through consistent, dependable support is key to success in this position.

A bit about Lyra…

Lyra Technology Group is a private equity-backed holding company that invests and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of Evergreen Services Group, we never divest from businesses we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term.

A bit about DKBinnovative…

DKBinnovative is a Dallas IT Consulting & Support firm that partners with clients as a trusted advisor to deliver the right technology and IT solutions so that they achieve their strategic objectives, create business value, improve user satisfaction, and ultimately reduce costs by removing focus from IT and putting it back on business productivity.

DKBinnovative is comprised of dedicated, passionate, and hard-working IT professionals committed to providing best-in-class IT services. Having served 60+ hospitals and hundreds of medical practices, plus dozens of energy, technology, and professional services firms, they partner with clients to navigate any and all IT needs including security, network, vendor selection and management, and comprehensive security including HIPAA compliance—with a focus on increased workforce productivity.

Your work as the Jr Project Engineer Technical Support Specialist, includes several components :

• Manage the full lifecycle of small-scale projects, ensuring delivery aligns with client goals, timelines, and budgets.
• Execute MACD (Moves, Adds, Changes, Deletes) tasks, including hardware / software installation and configuration.
• Partner with clients to evaluate technology needs and recommend tailored solutions.
• Create and maintain detailed project documentation, including plans, status updates, and communication records.
• Troubleshoot and resolve technical issues related to project execution.
• Serve as a liaison between clients, vendors, and internal teams to ensure smooth and timely project delivery.
• Support the design and implementation of IT infrastructure and solutions.
• Track project milestones and adjust work plans to stay on target.
• Maintain adherence to industry standards, internal policies, and client requirements.
• Deliver end-user training and facilitate knowledge transfer upon project completion.

Our ideal Jr Project Engineer Technical Support Specialist, has the following qualifications :

The targeted base compensation for this role is $60,000-$70,000 per year and will operate out of the Frisco, TX office on a hybrid basis.

If you're motivated by meaningful client relationships, strategic selling, and a dynamic work environment—we want to hear from you. Apply today to join the DKBinnovative team and help deliver technology solutions that drive real business value!