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Farmers Insurance Customer Service Rep

Farmers Insurance Customer Service Rep

Farmers Insurance - Carrie Joos AgencyBloomington, IL, US
1 day ago
Job type
  • Full-time
Job description

Job Description

Job Description

For more than 23 years, Farmers Insurance - Carrie Joos Agency has been a proud partner of Farmers Insurance, consistently ranked among the top 1% of agencies nationwide. Our success is built on teamwork, service, and a commitment to excellence. Weve earned Farmers highest honors, including Presidents Council, Toppers Club, MDRT, and Championship recognition. Our culture is supportive and growth-oriented, where learning is a continuous process and every team member contributes to our shared success.

Were seeking a detail-oriented and customer-focused Insurance Customer Service Representative to join our award-winning team. In this role, youll provide outstanding support to our clients and producers, ensuring every customer interaction reflects our commitment to service and excellence. Youll thrive in a fast-paced, team-oriented environment where learning, collaboration, and growth are encouraged.

  • Base pay between $20 and $25 per hour, based on experience
  • Paid time off and health insurance
  • Retirement plan and career growth opportunities
  • Hands-on training and ongoing mentorship
  • Monday-Friday schedule with evenings and weekends off

If youre motivated, organized, and ready to contribute to a top-performing agency, wed love to hear from you. Apply today!

Benefits

Hourly Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Hands on Training

Career Growth Opportunities

Retirement Plan

Responsibilities

  • Support producers by providing prompt, accurate, and courteous client service
  • Prepare and process quotes, applications, endorsements, and certificates of insurance
  • Review, update, and maintain policy records to ensure accuracy and compliance
  • Handle phone inquiries, emails, and in-person client interactions with professionalism and care
  • Manage client files, billing, payments, and account documentation efficiently
  • Requirements

  • Over 18 years of age with a high school diploma or equivalent
  • Property & Casualty license (or ability to obtain)
  • Strong communication and interpersonal skills
  • Excellent organizational and time management abilities
  • Dependable, ethical, and self-motivated
  • Skilled with Microsoft Office and comfortable navigating multiple systems
  • Create a job alert for this search

    Customer Service Rep • Bloomington, IL, US

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