Belay Technologies has been voted Baltimore Business Journals (BBJ) Best Places to Work 2019 runner up in 2020 and a finalist in 2021!
Belay Technologies is seeking a Jr. / Mid-level System Administrator to join our intel team. The selected individual will be responsible for monitoring infrastructure systems applications and processes and for ensuring that all issues are identified tracked and resolved in a timely manner. She / he will provide support for all infrastructure systems and will respond to hardware and software incidents and work with senior system administrators at times remotely from other locations.
Other Responsibilities include :
- Quickly responding to IT Help Desk calls and emails in a professional manner; ensuring issues are resolved and / or escalated to the appropriate teams; and following up with teams and users to ensure issues are satisfactorily remediated.
- Identifying troubleshooting and correcting hardware and software issues including network connectivity.
- Utilizing enterprise monitoring solutions to identify alarms that have been triggered against the various environments.
- Proactively contacting customers when infrastructure processes are significantly delayed or may impact their ability to complete a business function on time.
- Executing the process for managing information assurance vulnerability alerts (IAVAs) and system security scanning for equipment suites in accordance with the System Security Plans for these systems to rapidly and accurately identify and remediate IAVAs.
- Initiating IAVA responses and system security scans completing remediation and extending IAVA patches and security updates on various IT and network systems.
- Providing technical assistance to companion work groups in support of overlapping projects such as implementing IT enhancements and optimizing systems.
- Maintaining good inter-departmental relations communicating with users and publishing status of system outages.
- Participating in the creation and ongoing maintenance of documentation to ensure clear concise and accurate information is readily available to assist with incident resolution.
Candidates should have the following qualifications :
Must have a FS poly from the MD customer last poly must be within the past six (6) yrs No CCAsMust have at least 5 years of direct hands-on experience providing assistance to users in an IT customer service capacity.Must have at least 5 years of experience working on an IT / software program that utilizes complex equipment / systems (ex. Network Switches Routers LANs & cabling Windows / Linux operating systems VMware etc.).Must have experience installing updating and upgrading Linux Operating Systems (OS).Must have experience with utilities used to manage Linux OS disk file systems.Must have experience analyzing and implementing Security Technical Implementation Guide (STIG) requirements in Linux OS.Must have experience with utilities used to create and configure network connections in Linux OS.Must have experience implementing Windows Active Directory User Authentication in Linux OS.Must be proficient in reading and modifying User / Group permissions in Linux OS.Must be proficient in reading analyzing and troubleshooting errors within Linux OS.Must have experience with IT system optimization monitoring and technical set-up and troubleshooting.Must have experience with Data Center design and configuration (e.g. rack and stack power placement etc.).Must have experience gathering data for and documenting technical processes.Must have experience documenting IT issues and providing detailed and comprehensive status reports and follow-ups.Must have experience Analyzing and addressing IAVAs / CVEs (response and remediation system security scans extending IAVA patches and security updates on IT and network systems etc.).Must be committed to adopting and adhering to best practices including compliance with maintenance windows and change control procedures.Must possess strong analytic abilities and must be meticulous and careful in their work.Must be an independent thinker capable of working independently as well as within a team.Must be able to respond to emergency system administration operations and maintenance problems on a limited as-needed on-call basis.Must be able to travel up to 25% of the time to local program locations (not overnight). Additional travel to CONUS and OCONUS location(s) may also be required (overnight).Candidates are desired to have the following skills :
BS degree in a technical field and at least 8 years of relevant experience.Experience with security standards software architectures and Network security technologies (Multiple Domain PKI SSP Vulnerability Assessment etc.).Experience working with Enterprise Domain Services.Experience building and deploying Virtual Machines within an On-Premises Data Center.Experience with scripting and / or automation tools.Experience reading analyzing and addressing security vulnerabilities discovered from automated scanning tools.Experience supporting a large complex software configuration management and development program.Experience working in an Agile Development Environment or on an Agile Team.Perks and Benefits :
8 weeks paid leave - 4 weeks of personal leave 3 Yay! days take off on your birthday11 paid holidays and optional leave up to 6 days through Belays volunteer program10% matching in 401(k) contributions vested on day one$5000 annual training / tuitionStudent Loan Repayment Program100% company-funded HSARich medical coverage (100% coinsurance)Dental coverage including orthodontiaUp to $420000 in life insurance premiums 100% company fundedAmazon Prime gym reimbursement monthly lunches games and prizesPet adoption program generous referral bonus program fun events and more!At Belay we are committed to creating an environment where you can thrive both professionally and personally. We believe in transparency and fairness in compensation. Several factors influence final salary including but not limited to geographic location Federal Government contract labor categories and contract wage rates relevant prior work experience education specific skills and competencies and certifications. Belay offers a competitive total compensation package that includes benefits and perks a flexible work-life balance and career development.
Salary Range : $114000 to $164000
Belay Technologies is a certified Service-Disabled Veteran-Owned Small Business located in Columbia Maryland (Baltimore / Washington area). Belay Technologies specializes in systems automation and full stack development. Belay Technologies provides leading technology and engineering solutions to the DoD as well as state-of-the-art commercial products. We hire software engineers web designers test engineers systems engineers systems administrators database engineers and other tech services. We are an Equal Opportunity Employer. Employment decisions are made without regard to race color religion national origin gender sexual orientation gender identity age physical or mental disability genetic factors military / veteran status or other characteristics protected by law.
Required Experience :
Manager
Key Skills
Computer Science,Active Directory,Computer information Technology,PowerShell,OS,Windows,Database,SCCM,Linux,SAN,Troubleshoot,Backup,Setup,Technical Support,UNIX
Employment Type : Full-Time
Experience : years
Vacancy : 1
Monthly Salary Salary : 114000 - 164000