Talent.com
Consultant
ConsultantMole Street • Arlington, TX, US
Consultant

Consultant

Mole Street • Arlington, TX, US
20 days ago
Job type
  • Full-time
Job description

Consultant Position at Mole Street

Mole Street is an Elite HubSpot Solutions Partner and industry-leading technology and marketing consultancy. We are a fully remote agency with a presence in the U.S. and South America. Our clients consist of mid-market and enterprise B2B companies that partner with us to define strategies and execute programs that meet business objectives through technical and creative applications of the HubSpot platform.

We specialize in guiding our clients through digital transformation initiatives, including technical HubSpot consulting projects and growth-driven design programs.

Our culture is driven by the core values of Joy, Grit, Accountability, Clarity, Curiosity, Authenticity, and Growth Mindedness. The team is positive, passionate, rational, resourceful, resilient, and results-oriented. We take pride in collaborating with each client to implement strategies that will grow their company. We also believe that "Great Things are Happening!"

The team is positive, passionate, rational, resourceful, resilient and results driven, taking pride in the work and the people who do it. Employees are highly valued and dependable, driven to win for the collective good of the company and its clientele and dedicated to breaking the mold from the agency of the past into the agency of the future as Mole Street grows.

Mission :

Consultants report to the Senior Director of Consulting. Your mission as a Consultant is to own a set of client engagements providing consultative value on strategies to implement HubSpot and our other technologies to solve problems related to front office teams marketing, sales service, and operations among others. You will manage and maintain project plans and align teams (with clients and internally) to execute on the work. Your main objectives are to deliver, retain and expand client engagements through their experience with Mole Street, and ensure on time and budget delivery. You will cultivate knowledge across teams. Your mission as Consultant is also to build and maintain relationships, advise and deliver well, and create clarity aiding Mole Street to be the premier consulting firm for HubSpot's platform, globally.

Day-to-Day Responsibilities :

Three main disciplines are critical to success for the Consultant. The ability to :

  • Business Strategy : Architect solutions to support client business initiatives, strategically understand business models and outcomes desired, and think ahead for continued success by translating their success through the solutions and technologies provided.
  • Account Management : Delight clients with clarity, proactive, and consistent communication ensuring the highest standards of quality, and identify retention and expansion opportunities for further growth.
  • Project Management : Detail and consistently manage projects and resource plans to ensure the team achieve utilization targets, and excel in executing on budget and on time delivery for client projects.

Account Management

  • Host planning meetings for technology implementations (i.e. HubSpot) with our internal and client teams setting frameworks and standards, while managing quality through to project completion and maintain client satisfaction
  • Maintain knowledge of client objectives, key stakeholders, and challenges communicating on a consistent basis (at least weekly) over the phone, and providing follow-up emails alongside those calls in partnership with our delivery team
  • Identify upsell opportunities with existing clients, and exercise skills in value positioning to create scopes of work and proposals to demonstrate additional value
  • Ensure strategic and technical road maps meet client objectives and within Mole Street's scope influencing new initiatives for continued engagement and value-add
  • Ensure performance standards are met or exceeded for clients, while maintaining consistent lines of communication that are forward looking and additive in terms of value.
  • Project Management

  • Create and manage detailed project plans for all client work in project management software (i.e. Kantata)
  • Plan your team's time, using Kantata, to ensure effective execution on utilization and revenue targets based on your client list
  • Delegate and follow up (internally and externally) as needed to guarantee successful client delivery and satisfaction
  • Remove roadblocks to tasks and support your team in creating more efficiency towards their work
  • Raise instances of scope creep with relevant internal stakeholders and clients quickly and effectively, as appropriate addressing root causes, following up to reset expectations as appropriate, and following up with next steps to continue progress on in-scope items
  • Monitor and control project delivery through reporting and insights on data and work completed of results raising awareness of budget and time allotted to ensure on time delivery
  • Business Strategy

  • Leverage subject matter expertise and business process optimization mindset to deliver tangible results for Mole Street's clients in the form of consultative guidance, value-add, and deliverables (i.e. process maps, business assessments, reporting scorecards, technology stack audits, etc.) among other forms of outputs from client engagements
  • Conduct and organize client projects as the Project Lead, ensuring the client and Mole Street team is aligned on the long term business goal, metrics, and consulting initiatives
  • Maintain administrative excellence for project delivery for Mole Street engagements managing the project plan in Kantata and collaborating internally to guarantee effective task management and prevent scope creep
  • Execute on Mole Street's solution lines migrations, integrations, technical consulting, website design and development utilizing the HubSpot platform and other technologies we work with
  • Aid in identifying and developing consulting proposals and scopes of work when requested by leadership and / or pre-sales
  • Own solution design, discovery, presenting of deliverables, and project delivery, billing your time in Kantata and delegating to the right teams appropriately, to support these efforts
  • Travel onsite as needed, within the scope of work, to deliver on consulting engagements as needed
  • Admin

  • Daily huddle attendance - 9 : 32-9 : 47 daily
  • Weekly account meeting attendance - 10 : 30am-11 : 00am Mondays
  • Weekly Consulting Department meeting attendance
  • Availability on email, Slack, Zoom, and phone during working hours for connects with team and client as needed
  • Work on special projects including Mole Street marketing and other ops related admin projects as assigned
  • Experience and Attributes :

  • Strong understanding of the inner workings of go-to-market teams - including marketing, sales, customer success / service, and operations among others - and refining processes for those teams to succeed collaboratively.
  • Experience in relationship management maintaining connections within a client organization during an engagement, understanding interpersonal dynamics, and handling objections from out-of-scope activities and identifying risk.
  • Solid foundation in project management fundamentals organizing planning, execution, scope management, and maintaining control of client delivery activities to achieve outcomes specified in the scope of work.
  • Ability to understand business processes, and translate business vision and goals into iterative steps and a project plan by offering recommendations on improvements and consultative value.
  • Proficiency in Mole Street's Technologies HubSpot among others evidenced through certifications and technical aptitude for data flows.
  • Analytical thinking inclusive of data and problems presented in a quantitative, qualitative, and / or conceptual manner.
  • Proficiency in HubSpot CRM, Google Suite, and Professional Services Automation software (i.e. Mavenlink).
  • Preferred Attributes :

  • Proficiency in Mole Street's Technologies AirCall, Snowflake and other systems.
  • Experience working in Kantata
  • Specialization in a particular industry financial services, SaaS, and healthcare among others and / or field.
  • Experience handling the following between HubSpot and other systems : custom integrations, data migrations, implementation projects, and website design / development.
  • Knowledge of distinct technology ecosystems, channel revenue programs, and its nuances.
  • History of assisting on pre-sales initiatives combined with high standards of project delivery.
  • Our Employee Benefits Program Includes :

  • Generous compensation package with performance incentives
  • Full Health and Dental Insurance Coverage
  • Paid maternity and paternity leave
  • Flexible PTO policy
  • The flexibility of working remotely
  • Create a job alert for this search

    Consultant • Arlington, TX, US

    Related jobs
    Bilingual Leasing Consultant

    Bilingual Leasing Consultant

    Asset Living • Carrollton, TX, US
    Full-time +1
    BILINGUAL CANDIDATES PREFERRED • •.Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experie...Show more
    Last updated: 30+ days ago
    Value Consultant

    Value Consultant

    Cyara • Arlington, TX, US
    Full-time
    As a Value Consultant, you will analyze customer data, create business cases, and partner closely with Sales, Customer Success, and Product teams to showcase how our platform delivers measurable be...Show more
    Last updated: 21 days ago • Promoted
    Senior Data Consultant - MarketPulse

    Senior Data Consultant - MarketPulse

    Vizient, Inc. • Irving, TX, United States
    Full-time
    When you're the best, we're the best.We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents. We provide extensive opportunities for ...Show more
    Last updated: 30+ days ago • Promoted
    Consultant - Technology Consulting

    Consultant - Technology Consulting

    Aspire Systems • Irving, Texas, United States
    Full-time
    Consultant - Technology Consulting & Innovation Group (TCIG) - Software & Hi-Tech Practice.As a TCIG Consultant focussing on the Software & Hi-Tech Practice, you will be an excellent solution provi...Show more
    Last updated: 22 days ago • Promoted
    Leadership Consultant 1

    Leadership Consultant 1

    HOLT CAT • Irving, TX, US
    Full-time
    The Leadership Consultant is responsible for facilitating and maintaining Holt's Values Based Leadership(TM) curriculum.This role is responsible for refining material, promoting, and protecting our...Show more
    Last updated: 30+ days ago • Promoted
    Consultant

    Consultant

    TradeJobsWorkForce • 75261 Dallas, TX, US
    Full-time
    Consultant Job Duties : Conducts research to understand how a company functions and ...Show more
    Last updated: 30+ days ago • Promoted
    Consultant

    Consultant

    Verizon • Arlington, TX, US
    Part-time
    Customer Sales and Service Representative.With your superior sales and customer service skills and excitement for technology, you'll deliver an exceptional customer experience to go along with Amer...Show more
    Last updated: 22 days ago • Promoted
    Remote Sales Consultant

    Remote Sales Consultant

    Kenneth Brown Agency • Arlington, TX, US
    Remote
    Full-time
    Join Our Award-Winning Team and Propel Your Career to New Heights!.Our company has been recognized as a Top Company Culture for consecutive years by Entrepreneur Magazine, with outstanding employee...Show more
    Last updated: 22 days ago • Promoted
    Azure Consultant

    Azure Consultant

    Summit 7 Systems • Remote, AL, USA
    Remote
    Full-time
    Quick Apply
    Summit 7 is here to rise above the ordinary.The work we do here goes far beyond day-to-day projects - it further protects the US defense industrial base from cyber threats, fosters thought leadersh...Show more
    Last updated: 30+ days ago
    Consultant (Enterprise Architect)

    Consultant (Enterprise Architect)

    Kairos Technologies • Irving, TX, United States
    Full-time
    Consultant (Enterprise Architect) needed for Kairos Technologies Inc.Will engage in solution architecture for clients located throughout the U. Will perform integrations on cloud, hybrid, and on-pre...Show more
    Last updated: 3 days ago • Promoted
    Lead Compensation Consultant - Design Incentive Plans Total Rewards

    Lead Compensation Consultant - Design Incentive Plans Total Rewards

    Texas Staffing • Irving, TX, US
    Full-time
    Wells Fargo is seeking a Lead Compensation Consultant within the Incentive Compensation Center of Excellence of our Total Rewards space. This position will play a critical role with Line of Business...Show more
    Last updated: 3 days ago • Promoted
    Business Development Consultant - NT-Ware

    Business Development Consultant - NT-Ware

    NT-Ware USA, Inc. • Irving, TX, United States
    Full-time
    Business Developer (Business Development Consultant) to join our team.The successful candidate will be responsible for identifying and developing new business opportunities, building, and maintaini...Show more
    Last updated: 30+ days ago • Promoted
    Business Development Consultant - NT-Ware

    Business Development Consultant - NT-Ware

    Canon U.S.A., Inc. • Irving, TX, United States
    Full-time
    Business Development Consultant - NT-Ware.US-NY-Melville | US-MO-Clay County | US-CO-Denver | US-TX-Irving | US-CA-Irvine | US-KS-Wichita | US-IL-Itasca | US-WA-Seattle. Business Developer (Business...Show more
    Last updated: 30+ days ago • Promoted
    FREELANCE Business Process Consultant (S2P) - 6 months

    FREELANCE Business Process Consultant (S2P) - 6 months

    EUTALENTS • Arlington, TX, US
    Temporary
    Global Business Process Specialist.Join a dynamic global team as a Global Business Process Specialist in this exciting remote position for 6 months. You will have the unique opportunity to shape the...Show more
    Last updated: 21 days ago • Promoted
    Senior Consultant

    Senior Consultant

    The Hackett Group • Arlington, TX, US
    Full-time
    Show more
    Last updated: 20 days ago • Promoted
    Customer Service Technology Business Consultant - CMT

    Customer Service Technology Business Consultant - CMT

    USA Jobs • Irving, TX, US
    Full-time
    Accenture Song Customer Service Expert.Accenture Song-a new breed of agency that's all about the Experience.For us, customer experience is not an add-on. it's foundational to who we are and how we ...Show more
    Last updated: 17 hours ago • Promoted • New!
    Bilingual Retail Sales Consultant

    Bilingual Retail Sales Consultant

    SPECTRUM • Farmers Branch, TX, United States
    Full-time
    This role requires the ability to work lawfully in the U.Earn $18 / hour base pay, with the potential to earn $22.Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving...Show more
    Last updated: 2 days ago • Promoted
    Wealth Management Consultant

    Wealth Management Consultant

    Fisher Investments • Coppell, TX, United States
    Full-time
    Are you driven by a desire to help others achieve their financial dreams? If so, we have a fantastic opportunity for you! At Fisher Investments, we are eager to nurture the next generation of Inves...Show more
    Last updated: 17 days ago • Promoted