Receptionist

Job Description

Job Description

Welcome to A & M Insurance Services Inc., where we pride ourselves on offering exceptional insurance solutions with a personal touch. Our office is centrally located in Renton, Washington, where you will become the face of our company as a dedicated Receptionist. We are looking for a personable and enthusiastic individual to join our team in an inviting and professional environment. As our Receptionist, you will be the initial point of contact, greeting clients and visitors with warmth and ensuring a seamless experience for everyone who steps into our office. Your role is crucial in making a positive first impression, and your presence will be key to maintaining the inviting ambiance that A & M Insurance Services Inc. is known for. If you are someone who enjoys interacting with people and thrives in a supportive and collaborative atmosphere, we invite you to apply and join our family. We are excited to see you grow and succeed with us as we continue to help our clients with their insurance needs.

Benefits

Hourly Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Responsibilities

Front Desk Management : Welcome and direct all visitors, ensuring a positive first impression of A & M Insurance Services Inc.

Call Handling : Answer and route incoming phone calls promptly and efficiently, ensuring all inquiries are managed effectively.

Documentation : Assist in maintaining office records and preparing necessary paperwork for various tasks.

Client Assistance : Provide information and assistance to clients as needed, ensuring inquiries are handled professionally.

Client Payments : Processing client insurance payments and providing receipts.

Office Support : Assist in administrative tasks as needed, including data entry, correspondence, and coordinating office supplies.

Requirements

Education : High school diploma or equivalent required.

Experience : Prior experience as a receptionist or in a customer service role is a plus.

Communication Skills : Excellent written and verbal communication abilities.

Organizational Skills : Strong organizational skills and attention to detail.

Interpersonal Skills : Friendly and welcoming demeanor, with a focus on customer satisfaction.

Tech Skills : Proficiency in using office software such as Microsoft Office Suite and familiarity with standard office equipment.

Dependability : Reliable with consistent attendance and punctuality.

Multitasking : Ability to manage multiple tasks simultaneously and effectively.