PHARMACY CALL CENTER REPRESENTATIVE

Location :

1500 Brooks Ave Rochester, NY 14624

Availability Requirement for this role :

Morning, afternoon, evening (includes weekends).

Age Requirement :

Must be 18 years or older

Time Type : Part time

Pay Range : 19 - $20 / hour

Why Work Here

Working at Wegmans provides opportunities to grow, flexible scheduling, incredible benefits, and the experience of working for a company with a reputation you can be proud of.

Job Description :

Note : This position is based in Rochester, NY and requires up to 6 weeks of training at our corporate office. Upon completion of training, this position is fully work from home.

Availability : This is a part-time position that includes evening and weekend shifts. Shift times will vary between the hours of 8 : 30am-9 : 00pm Monday through Friday and 8 : 30am-6pm Saturday and Sunday.

What will I do?

• Able to answer a high volume of incoming calls; assist customers by answering any questions
• Communicate with internal customers (store pharmacies) regarding customer information / orders
• Meet individual goals and team averages for number of calls per hour and talk time per call
• Able to multi-task and complete work efficiently and effectively
• Comply with all policies, state and federal laws including HIPAA - Must have a secure and private workspace to answer calls per HIPAA guidelines

Required Qualifications :

Preferred Qualifications :