Retail Business Developer

Retail Business Developer

R3 Roofing & Exteriors is one of the fastest-growing roofing and exterior companies in the Midwest. We are a family-owned business grounded in the values of Loyalty, Accountability, and Community, and we're committed to delivering top-tier workmanship with an exceptional customer experience. As we continue expanding our retail division, we are seeking a driven Retail Business Developer to help strengthen customer relationships and increase retail project opportunities in our Des Moines market.

About The Role

The Retail Business Developer plays a critical role in supporting R3's retail growth by reconnecting with previous customers, nurturing warm networks, and generating qualified retail bids. This individual will focus heavily on daily outbound calls, relationship-building, and consistent follow-up with homeowners who already know and trust the R3 name. You'll maintain an active communication pipeline, keep customers engaged, and help ensure our sales team always has strong retail appointments ready to go. This is a fast-paced role that directly supports revenue growth and long-term customer retention.

Key Responsibilities

Customer Engagement & Relationship Management

• Make outbound calls daily to previous customers, warm leads, and network contacts.
• Re-engage past customers to schedule retail roofing and exterior project bids.
• Maintain continuous touchpoints with customers to keep them connected to the R3 brand for future needs.

Retail Opportunity Development

CRM & Pipeline Management

Customer Experience & Representation

What We're Looking For

Compensation & Benefits

Why This Role Matters

This role strengthens long-term customer relationships, reactivates warm networks, and ensures our retail division has a steady, healthy pipeline of qualified opportunities. The Retail Business Developer directly impacts R3's growth, market presence, and customer satisfaction.

If you thrive in a high-energy environment and love connecting with people, this is a great opportunity to build a rewarding career with a company that values you.