Admissions AdvisorAbilene Christian University • Dallas, Iowa, USA

Admissions Advisor

Abilene Christian University • Dallas, Iowa, USA

12 days ago

Job type

Full-time

Job description

About ACU

ACU is affiliated with the fellowship of the Church of Christ. All applicants must be professing Christians and willing to support the Christian mission and purpose of Abilene Christian University while employed by the university.

Title of Position

Admissions Advisor

Posting Location

Remote - Dallas Texas

Department

ACU Dallas Admissions

Employee Class

Nonexempt Full-time

Basic Responsibilities

Conducts student conversations and appointments to identify educational goals and disseminate program information to potential students.
Advising potential students about enrollment transferability and applicability of previous education program options requirements and progress
Providing information on university policies practices and rules using judgment and discretion
Assists potential students regarding financial obligations in partnership with university financial staff
Uses professional knowledge and perspective to relate to new and potential students to establish professional rapport and add to the student experience

Essential Duties

Other duties may be assigned. Reasonable accommodations may be made to enable individuals to perform the essential functions.

Provides effective communication with potential and / or current students via telephone email and / or in person.

Uses critical thinking and problem-solving skills to address and resolve student issues and ensure positive student experiences. Addresses potential and / or current student concerns and seeks appropriate resolution to problems.

Assists the student by performing appropriate follow-up and coordination with team members. This includes working with employees in a team environment and providing accurate student information and assistance to other team members in and / or outside of their functional area.

Monitors student participation and progress through the enrollment process to ensure that students are in alignment with University policies.

Is proactive in identifying potential barriers within the student enrollment process and initiates steps resulting in resolution.

Demonstrates personal and professional integrity (code of ethics)

Assists students in making informed decisions by providing ethical timely accurate and comprehensive enrollment options and program information.

Displays public support and pride in company initiatives assists others in seeing the positive aspects of a new initiative and is seen by other members of the team as a positive influence.

Assists with additional work duties or responsibilities as evident or required

Performs other duties as assigned or apparent.

Professional Development Requirements

Skills

Possess high-level knowledge of the higher education market and industry

Possess a high-level understanding of business education technology counseling and / or nursing programs of study

Must be student and advisor-oriented and have the ability to perform multiple tasks efficiently and effectively

Proven ability to work independently and manage multiple tasks efficiently and effectively

Customer service or advising experience in an educational environment entailing one-on-one interaction is highly preferred

Must possess a high level of interpersonal and communication skills to accurately convey University information as described above

Must have an excellent command of professional presentation skills and be comfortable presenting to groups both large and small

Must be self-motivated and be able to work effectively in a team environment

Computer literate and able to learn proprietary software applications

Training Modules Required

Complete New Hire Training Period

Technology Tools Training

Others as development needs dictate

Qualifications

Bachelors degree required. Masters preferred. (ACU graduate highly preferred)

Utilize critical thinking and problem-solving skills

Goal-oriented and driven to assist people with meeting their educational goals

Strong organizational skills

Ability to travel must possess a valid drivers license.

Able to work flexible hours conducive to contacting students when available.

Exceptional communication skills both verbal and written

Physical Demands

Must be able to use a telephone or headset equipment and able to perform work at a computer in a cubicle. Work is performed in an office environment; must have the ability to sit for long periods of time 6- 8 hours

May be required to the manual operation of general office equipment and lift up to 30 pounds.

Limited travel may be required locations vary and some overnight travel may be necessary.

Additional Information

ACU does not unlawfully discriminate on the basis of race color age sex disability genetic information national or ethnic origin in employment opportunities in keeping with applicable state and federal law.

ACU is committed to maintaining a safe and secure campus environment and protecting the universitys financial and physical assets. Therefore Abilene Christian University conducts background checks on all candidates for employment in security sensitive positions.

Required Experience :

Unclear Seniority

Key Skills

Culinary Experience,Sales Experience,Time Management,Marketing,Public Relations,Customer Service,Computer Skills,Microsoft Outlook,Basecamp,Salesforce,Inside Sales,Recruiting

Employment Type : Full-Time

Experience : years

Vacancy : 1

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Admission Admission • Dallas, Iowa, USA

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