Transportation Operation Manager

This role is accountable for executing daily activities for all dock operations in support of the customer's terminal in which they are domiciled. Responsibilities include but are not limited to meeting customer service requirements, driver management, safety requirements, monitoring trailer pools , and communication with warehouse teams.

• Solely responsible for dock and driver safety protocol.
• Ensure timely departures.
• Monitor trailer pools and ensure sufficient units are onsite as needed by the customer at all times.
• Communicate expectations with the site representatives.
• Ensure drivers comply with yard flow.
• Ensure compliance with all safety requirements for the facility and customer.
• Escalate all safety violations to leadership.
• Build customer relationships to help achieve growth.
• Prepare and implement action plans to ensure planned productivity and service goals are achieved.
• Coordinate activities of operations to obtain optimum use of equipment, facilities, and team members.
• Daily management and oversight of Coordinators on site to support the customer.
• Monitor and ensure on-time pick-up and delivery of freight at customer locations.
• Ensure all parties adhere to expectation of safety excellence.
• Prepare and manage safety, in accordance with, customer, OSHA, and DOT guidelines.
• Promote excellent driver relations.
• Lead, educate and develop employees.

Position Requirements :

About Great American Transport :

Every construction company claims to deliver quality projects safely, on time, and on budget, but few explain how they do it. We pride ourselves on our unique, daily approach to the details of projects that distinguishes us from the average. To achieve high quality workmanship, we scrutinize, visualize, and evaluate each specification well ahead of when we actually implement the work. Once construction starts, ESI performs in-process quality control audits of our components and systems as well as those of our subcontractors. When requirements are not fulfilled, we demand courses of action and, when necessary, escalate and track issues through a non-conformance reporting system.