Medical Front Desk
PrideStaff Fort Myers is looking for a customer service focused, organized and dedicated Medical Front Desk associate that has experience greeting patients, verifying insurance and personal information, scheduling appointments, managing patient flow, collecting co-pays, and handling administrative duties like filing and answering phones.
Shift / Hours : Monday - Friday, 8 : 00am - 4 : 30pm
Pay Range : $17-$19 / hr. Location : Fort Myers, FL Experience : 1+ years
Medical Front Desk Job Duties Include :
- Greeting patients, verifying insurance and personal information, scheduling appointments, managing patient flow, collecting co-pays, and handling administrative duties like filing and answering phones
- Key responsibilities also involve preparing for patient visits, ensuring the waiting area is organized, and maintaining patient confidentiality according to HIPAA guidelines.
Patient check-in :
Greet patients warmly and professionally.Verify and update patient demographics and insurance information.Ensure patients complete necessary forms.Confirm appointments and manage any changes.Collect co-payments and other payments at the time of service.Patient check-out :
Schedule follow-up appointments.Collect outstanding balances.Coordinate necessary follow-up arrangements, such as scheduling tests or referrals.Ensure all billing and registration information is properly transmitted.Administrative and operational duties :
Answer and route phone calls.Manage patient records, including filing and updating electronic medical records (EMRs).Coordinate with clinical staff regarding patient status and schedule delays.Maintain a clean, organized, and welcoming reception area.Handle general administrative tasks like managing office supplies and mail.Adhere to all privacy and confidentiality procedures, such as HIPAA regulations.PrideStaff Company Overview : Work with a Staffing Firm that works for you! PrideStaff can offer you a wide-range of rewarding career options. We help you find the job that best matches your skills, interests, and goals. With locally-owned offices throughout the country, PrideStaff gives you the inside track to great jobs with 3,000+ employers.