Customer Success Account Manager

A company is looking for a Customer Success Account Manager.

Key Responsibilities

Builds and manages customer, partner, and internal stakeholder engagement models to enhance solution delivery

Identifies and addresses blockers to consumption through data analysis and customer feedback, ensuring progress on consumption milestones

Aligns Microsoft solutions with customer needs and objectives, initiating conversations to connect customer goals with available resources

Required Qualifications

Bachelor's Degree in Business, Sociology, Psychology, Computer Science, or a related field

2+ years of experience in customer success, solution delivery, or related fields, or equivalent experience

U.S. citizenship verification is required due to legal restrictions

Pass a Microsoft Cloud background check upon hire and every two years thereafter