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IT Support Specialist Intern LANGE Shared Services
IT Support Specialist Intern LANGE Shared ServicesRedguard,Llc • Wichita, Kansas, USA
IT Support Specialist Intern LANGE Shared Services

IT Support Specialist Intern LANGE Shared Services

Redguard,Llc • Wichita, Kansas, USA
15 days ago
Job type
  • Full-time
  • Part-time
  • Permanent
Job description

The compensation range provided for this role is an estimate based on available market data. The actual amount may vary considering the candidates knowledge skills abilities and geographic location. If you have questions please discuss the flexibility and details of our compensation philosophy with your recruiter.

About our 2026 Summer Internship Program

Join our summer internship program spanning from May 26

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2026 to August 7

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2026. Gain invaluable experience through meaningful projects alongside our innovative solutions-driven teams. Elevate your professional growth with opportunities for professional development senior leadership Q&A volunteer initiatives networking / social events and more!

What You Can Expect Working in the IT Support Specialist Intern Position

As an IT Support Specialist Intern you will gain hands-on experience providing technical assistance to end users across a variety of systems and this role you will assist with on-site and remote support troubleshoot hardware and software issues and help maintain reliable IT operations across the organization. You will work closely with experienced support specialists to resolve tickets document solutions and participate in larger IT projects such as system upgrades and cloud migrations. This internship offers an opportunity to develop real-world IT skills while delivering professional customer-focused support in a fast-paced environment.

Responsibilities

  • Provides technical support on-site and remotely; assist walk-in customers as needed creating tickets for all issues.
  • Responds to and resolves IT support tickets within the defined SLA ensuring timely resolution and communication.
  • Troubleshoots issues with laptops desktops printers networks servers phones and tablets.
  • Shadows support specialists in troubleshooting network connectivity and system access problems.
  • Assists with managing IT equipment inventory including tracking organizing and updating asset records.
  • Maintains a customer-focused approach by communicating clearly and professionally with end users.
  • Conducts basic and intermediate training sessions for end-users.
  • Contributes to larger IT projects such as system upgrades equipment installations cloud migrations and more.

Minimum Qualifications

  • Currently pursuing an Associates or Bachelors degree in Information Technology Computer Science or a related field.
  • Basic understanding of computer hardware operating systems and networking concepts.
  • Strong interest in IT support and problem-solving.
  • Excellent communication and teamwork skills.
  • Ability to manage time effectively and maintain attention to detail.
  • Proficiency with Microsoft technologies including Windows OS Microsoft 365 and Active Directory.
  • Ability to work independently and manage multiple priorities.
  • Valid drivers license with reliable transportation.
  • Preferred Qualifications

  • Familiarity with Microsoft 365 Windows OS or help desk tools.
  • Previous internship school project or part-time experience in IT support.
  • CompTIA A or similar entry-level certification (in progress or completed).
  • Experience providing customer service in any capacity.
  • Work Environment

    The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Light work. Exerting up to 20 pounds of force occasionally and / or up to 10 pounds of force frequently and / or a negligible amount of force constantly to move objects. If the use of arm and / or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time the job is rated for light work.
  • The worker is required to have close visual acuity to perform an activity such as : preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects small parts and / or operation of machines (including inspection); using measurement devices; and / or assembly or fabrication parts at distances close to the eyes.
  • The worker is subject to both environmental conditions. Activities occur inside and outside.
  • We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or protected veteran status. Except where prohibited by state law all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify.

    This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR) and / or the Export Administration Regulations (EAR). Non-U.S. persons selected must meet eligibility requirements for access to export-restricted information. The ITAR / EAR defines a U.S. person as a U.S. Citizen U.S. Permanent Resident (i.e. Green Card Holder) Political Asylee or Refugee.

    If you require reasonable accommodation in completing an application interviewing completing any pre-employment testing or otherwise participating in the employee selection process please provide a brief description of your reasonable accommodation to

    Department / Division : Information Technology

    Reports to : IT Helpdesk Supervisor

    Location : Wichita KS

    Position Type / Hours : Full-time M-F 8 : 00a 5 : 00p

    Shift : 1st

    Overtime : As Required

    Travel Requirement : Less than 25%

    FLSA Status : Non-Exempt

    About The Company

    Rooted in real estate an industry the company has been involved in since 1986 LANGE has constantly evolved to continue to meet the growing needs of those it serves. Today the company has branches in portable storage blast-resistant buildings asset-based financial solutions and diversified leasing programs. However through it all LANGE has remained true to its guiding purpose of providing unique industry-leading products and services while doing so with integrity and a commitment to its growing family of employees.

    For more information visit Experience :

    Intern

    Key Skills

    Fund Management,Corporate Sales,HR Recruitment,Linux,Airlines

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

    Hourly Salary Salary : 16 - 20

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