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Senior Product Manager | Hardware & Platform Administration Remote

Senior Product Manager | Hardware & Platform Administration Remote

ExtraHopBaton Rouge, LA, US
4 days ago
Job type
  • Full-time
  • Remote
Job description

Senior Product Manager | Hardware & Platform Administration

At ExtraHop, we're on a mission to help organizations achieve complete visibility, real-time threat detection, and proactive security through cutting-edge network detection and response (NDR) technology. Our NDR product is a market leader, providing our customers with the ability to detect, investigate, and respond to threats faster than ever before.

We're proud of the work we do and the recognition we've received, including our recent Gartner Peer Insights award, which reflects the trust and satisfaction our customers have in our solutions.

If you're passionate about innovation, dedicated to protecting digital infrastructures, and ready to make a real impact, we invite you to join our team and help us shape the future of cybersecurity.

Position Summary

This is an opportunity to join a world-class product management team at ExtraHop and play an instrumental role in shaping our hardware and network sensor strategy. As a Senior Product Manager for Hardware & Platform Administration, you will take ownership of our sensor portfolio including storage solutions and virtual appliances along with the administration interfaces that enable customers to deploy, manage, and optimize their NDR environments.

This role offers an excellent opportunity to shape both the foundation and the management experience of our security platform while working with cutting-edge hardware and virtualization technologies. Join us in building the infrastructure that powers next-generation security visibility and detection capabilities.

Key Responsibilities

  • Own the product strategy and roadmap for packet sensors, packet stores, and record stores that power our NDR platform
  • Lead the development of platform administration capabilities, including system configuration, network settings, and access management
  • Drive requirements for both physical hardware appliances and virtual / cloud-based sensor solutions leveraging major public cloud providers
  • Lead SASE integration initiatives to expand platform capabilities and market reach to add to our best-in-market visibility
  • Define and improve platform management experiences, including health monitoring, diagnostics, firmware updates, and system administration
  • Enhance administrative workflows for packet captures, datastore management, and appliance settings, with a focus on scaling management across multiple sensors and environments
  • Coordinate with OEM providers on hardware specifications, inventory management, and forecasting
  • Build relationships with customers, prospects, and internal teams to gather requirements and validate product direction
  • Translate technical platform capabilities into clear business value for customers and stakeholders
  • Partner closely with engineering and UX teams to deliver intuitive and powerful platform management tools

Required Qualifications

  • Bachelor's degree in Computer Science, Engineering, or related field; advanced degree preferred
  • 5+ years of product management experience, with significant focus on data center networking, hardware platforms, virtualization, or storage systems
  • Knowledge of packet capture technologies, network sensors, or similar networking hardware
  • Experience with enterprise system administration, network management interfaces, and platform configuration
  • Understanding of authentication systems, user management, and access control frameworks
  • Proven track record of successful product launches involving hardware or virtual appliances
  • Strong analytical skills and data-driven decision-making capabilities
  • Excellent communication skills with ability to translate complex technical concepts to various stakeholders
  • Preferred Qualifications

  • Experience with network detection and response (NDR) or similar security technologies
  • Knowledge of SASE architectures and integration approaches
  • Familiarity with SAN / ESU technologies and enterprise storage solutions
  • Understanding of cloud infrastructure and hybrid deployment models
  • Experience with API design for platform administration and integration
  • Background in network security, traffic analysis, or related fields
  • Experience designing administrative UIs and system management workflows
  • The salary for this role is 150,000 -180,000 + bonus + benefits

    About ExtraHop

    ExtraHop is the cybersecurity partner enterprises trust to reveal the unknown and unmask the attack. We're on a mission to protect and propagate trust by revealing the cybertruth, and we partner with every customer, every day, to uncover it. Our Reveal(x) 360 platform is the only network detection and response solution delivering the 360-degree visibility needed to see everything on the network. When organizations have full network transparency with ExtraHop, they can see more, know more, and stop more cyberattacks.

    ExtraHop is recognized by leading organizations for both its innovation in the market and its commitment to building a world-class team. We've been recognized as a "Customer's Choice" by Gartner Peer Insights Voice of the Customer, and as a Leader in the Forrester Wave : Network Analysis and Visibility, Q2 2023. ExtraHop has won AI Breakthrough Awards four times (2018-2020, 2023) and our Channel Partner program has received a 5-star rating from CRN for our 2023 Partner Program Guide. Our flagship product, Reveal(x), has received numerous accolades, including a 2022 Edison Award for Cybersecurity.

    Employees' wellbeing is top of mind for the ExtraHop team. Employees and their families will have the option to participate in the following benefits :

  • Health, Dental, and Vision Benefits
  • Flexible PTO, Sick Time Prorated Based on Date of Hire, and All Federal Holidays (US Only) + 3 Days of Paid Volunteer Time
  • Non-Commissioned Positions may be eligible to participate in the Annual Discretionary Bonus Plan
  • FSA and Dependent Care Accounts + EAP, where applicable
  • Educational Reimbursement
  • 401k with Employer Match or Pension where applicable
  • Pet Insurance (US Only)
  • Parental Leave (US Only)
  • Hybrid and Remote Work Model
  • Candidates should note that the Company may modify reporting relationships, job titles and compensation, including commissions and benefits, from time to time at its sole discretion, as it deems necessary, with or without prior notice.
  • We are intentional about our culture, diversity, and inclusion, and we welcome everyone to come ready to participate in contributing to this truly unique environment. At ExtraHop, we believe that the best products, services, and companies are built by strong teams that include a diversity of backgrounds, perspectives, ideas, and experiences. We are committed to supporting and enabling growth and opportunity for every employee at every level. This is the foundation of our success.

    We are equally committed to equal employment opportunity, and it is foundational to how we recruit and hire our talented team. Employment is determined based upon capabilities and qualifications without discrimination on the basis of race, color, religion, sex, gender identification and expression, marital status, military status, pregnancy (including but not limited to potential pregnancy and pregnancy-related conditions), sexual orientation, age, national origin, ancestry, citizenship or immigration status, disability, genetic information, or any other protected class as established by law. Our people are our most important competitive advantage, leading the charge cyber criminals and insider threats.

    Ready to join us? #Extrahop #Security #NDR #informationsecurity #cybersecurity #cloudsecurity #infosec #LI-Remote

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    Senior Product Manager • Baton Rouge, LA, US

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