Operations Manager

Job Type

Full-time

Description

The Key Responsibilities of this position.

The Operations Manager will successfully lead the warehouse operations and team. This will include building high-performance teams, managing KPIs and ensuring success. The ideal candidate will have excellent attention to detail, outstanding leadership and customer service skills. Other warehouse duties may be required, as directed by the supervising manager.

The reason this position exists within our company.

Value Creation for our customers : The Operations Manager will lead and coordinate the activities of the team within the warehouse. They will oversee daily, weekly and monthly operations as well as provide excellent customer service while demonstrating the Nellis Auction Core Values.

Value Creation for the company : The Operations Manager will work closely with the warehouse floor team to ensure efficiency, accuracy and safety of the team, while maintaining a clean and orderly warehouse. They will also be available to provide resolution to any customer issues that may arise.

Job Responsibilities

Lead, manage and coordinate all activities of all warehouse team members.

Maintain all machines, equipment, materials and supplies.

Support the General Manager in all company initiatives.

Oversee the Area / Assistant Managers and their initiatives.

Resolve any escalated customer issues, not resolved by Area / Asst. Manager.

Maintain optimal level of customer service and mentor other team members in customer service.

Maximize profitability and setting / meeting sales targets, including motivating team members to do so as well.

Ensure company policies and procedures are followed for maximum safety and efficiency - including proper handling and storage of products.

Liaison with Area / Asst. Managers

Liaison with General Manager

Requirements

High School diploma or equivalent - Required

Associate Degree - Preferred

MUST have 5+ years experience as a Manager

Excellent customer service and leadership skills

Great attention to detail and highly organized

Self-motivated and the ability to work in a fast-paced environment

Proven communication and time management skills

Must be dependable and have excellent attendance

Ability to be on your feet all day and work in extreme temperatures

Ability to lift and move hundreds of items daily ranging from 10lb-50lb

Requires a high level of physical activity

Bilingual is a plus!

What We Offer

Competitive salaries with significant career growth opportunities

Bonus Incentives

Paid Time Off

Paid parental leave

Medical, dental and vision benefits

401(k) with 4% match after one year of employment

Salary Description

80,000 Annually