Referral and Scheduling Coordinator

Referral And Scheduling Coordinator

The Referral And Scheduling Coordinator schedules and pre-registers patients for exams and procedures with specialists and providers outside of the primary care physician's office. The Referral And Scheduling Coordinator performs varied activities and moderately complex administrative / operational / customer support assignments. Performs computations and works on semi-routine assignments. Located in Asheville, NC.

The Referral And Scheduling Coordinator gathers and communicates all relative information and preparation instructions to patient and referring providers. Decisions are typically focus on interpretation of area / department policy and methods for completing assignments. Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization / timing, and works under minimal direction. Follows standard policies / practices that allow for some opportunity for interpretation / deviation and / or independent discretion.

Required Qualifications

• Proficient with medical terminology
• Proficient with Microsoft Office applications including Microsoft Word, Excel and Outlook
• Knowledge with Electronic Medical Records & referral prior authorization process
• Excellent professional communication abilities, at all levels within the organization and with patients, at all times

Preferred Qualifications

Scheduled Weekly Hours : 40

Pay Range : $39,000 - $49,400 per year

Description of Benefits : Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us : CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being.

Equal Opportunity Employer