Administrative Assistant

Description

Job Overview :

As the Administrative Assistant, you will provide support to the community which includes assisting homeowners and performing other administrative duties to ensure we deliver exceptional services and solutions that enhance the value of the property and the lifestyle of the residents.

Compensation :   $21 per hour

FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future.

Your Responsibilities :

Perform general administrative tasks, including processing service requests, architectural requests, tracking deposits, and processing payments

Assist and follow up with homeowners, board members, and vendors

Answer and direct phone calls in a polite, friendly, and professional manner

Sort incoming mail, faxes, and courier deliveries for distribution

Interact face-to-face with homeowners at the front desk, providing excellent service and support

Manage social membership renewal process

Conduct compliance inspections and send compliance notices as needed

Be knowledgeable of governing documents, rules, and regulations

Update new and existing owners’ information in the appropriate systems daily or as required

Enter and process work orders for maintenance requests from homeowners

Escalate issues as needed

Assist in organizing community events and preparing related materials

Send regular communications to residents as needed

Facilitate amenity access, including acceptance of fees and distribution of access cards and related equipment

Draft and design the monthly community newsletter using Canva

Additional duties may be assigned as needed

Skills and Qualifications :

• Able to utilize Canva confidently for communications, signage, and community material
• Proficient with MS Office suite
• Strong organizational skills
• Outstanding communication skills
• Able to work collaboratively and cooperatively
• Superb judgment and decision-making skills
• Able to prioritize and adjust to incoming demands

Education and Experience :

Physical Requirements :

Work Location : Scottsdale House Community Association; 4800 N 68

th

Street Scottsdale, AZ 85251

Work Hours : Monday – Friday, 8 : 30a  – 4 : 30p

What We Offer :

About Us :

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.

Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.

Experience exceptional service with a fulfilling career in property management with FirstService Residential.

To learn more about our company and culture, visit  https : / / www.fsresidential.com / arizona /

Disclaimer :

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

Qualified applicants with arrest and / or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.