Location : Alpharetta, GA or Bozeman, MT
Job Discipline Description : Delivers remote (e.g., telephone, online) post-sale troubleshooting and diagnostic support services to ensure that all products and services function properly | Resolves technical support inquiries directly or indirectly through on-site and / or remote first-level support representatives General Profile Expands analytical or technical skills in own work area Maintains appropriate licenses, training and / or certifications, as needed Applies experience and skills to complete assigned work within our area of expertise Works within standard operating procedures and / or analytical methods Works with a moderate degree of supervision
Recommended Skills :
Technology Support Analyst • Alpharetta, GA, United States