Talent.com
Team Leader
Team LeaderH&R Block • West Memphis, AR, US
Team Leader

Team Leader

H&R Block • West Memphis, AR, US
25 days ago
Job type
  • Full-time
Job description

Team Leader Opportunity

At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

A typical day... As you inspire people to make confident, informed decisions about their lives, careers, and money, youll build client relationships that will grow stronger every year.

Joining us as a Team Leader, youll provide leadership to a customer-centric team of associates and accelerate their seasonal tax business by managing a single H&R Block tax office.

Youll serve as the front-line manager to provide leadership and development of tax office associates, delivering an outstanding client experience, and achieving all office related growth objectives. Well help you advance your knowledge and skills youll need to excel with us as you serve as a knowledgeable resource on tax topics and products for associates.

It Would Be Even Better If You Also Had...

  • Multi-unit people management experience in the retail, restaurant, banking, or other related industry
  • 2+ years as a Tax Professional

What You'll Bring To The Team...

  • Partner with District General Manager to create and implement office-level growth plans, which includes developing local partnerships and managing office community involvement
  • Assist the District General Manager in recruiting and interviewing candidates for tax office associate positions
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved
  • Lead daily activities to ensure that all tax office associates work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Build an engaging team environment by training and coaching associates to execute on Service Standards recognizing outstanding associate contributions
  • Lead daily team meetings and communicate essential information to tax office associates
  • Create associate work schedules and ensure accurate timekeeping and overtime management
  • Prepare tax returns, as required
  • Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns
  • Your Expertise

  • Prior experience working in a customer service, shift leader, or similar role
  • Experience supervising or managing people
  • Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course
  • (if preparing tax returns)
  • Annual completion of continuing education and ability to meet all other IRS and applicable state requirements
  • Computer proficient with the ability to use MS Office
  • Demonstrated ability to work independently with minimal supervision
  • Passionate, determined and resilient with a customer-centric mindset
  • Able to work a flexible work schedule and flexibility in work assignments based on business needs
  • High school diploma / equivalent or higher
  • Why Work For Us

    At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

    Employee Assistance Program with Health Advocate.

  • Wellbeing program , BetterYou, to help you build healthy habits.
  • Neurodiversity and caregiver support available to you and your family.
  • Various discounts on everyday items and services.
  • Benefits with additional eligibility requirements : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
  • The community you will join : At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

    You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

    H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    If youre looking to make an impact, H&R Block is the place for you.

    Create a job alert for this search

    Team Leader • West Memphis, AR, US

    Related jobs
    General Manager In Training (5312) - Marion, AR

    General Manager In Training (5312) - Marion, AR

    Domino's Pizza • Marion, AR, US
    Full-time
    General Manager In Training (5312) - Marion, AR.General Managers are responsible for overseeing the daily operations of a single Domino's store. General Managers provide overall leadership and super...Show more
    Last updated: 30+ days ago • Promoted
    Talent Director

    Talent Director

    TradeJobsWorkForce • 38676 Tunica, MS, US
    Full-time
    Utilize resources to assess current and prospective talent’s ability to meet the needs of the business.Collaborate with HR Team to implement programs for senior management, middle management, and n...Show more
    Last updated: 30+ days ago • Promoted
    Shopper Team Member

    Shopper Team Member

    Amazon • Tyronza, AR
    Full-time
    Job Title : Shopper Team Member Employer : Amazon.As a Shopper Team Member at Amazon, you will be responsible for shopping and preparing customer orders for delivery. You will use your knowledge of th...Show more
    Last updated: 24 days ago • Promoted
    Store Manager

    Store Manager

    Family Dollar • Marion, AR, USA
    Full-time
    Join the Family Dollar team as a Store Manager and help us lead our store to success.As a Store Manager, you will be responsible for hiring, training, and managing staff, overseeing store operation...Show more
    Last updated: 22 days ago • Promoted
    Team Leader

    Team Leader

    Burger King • Marion, AR, US
    Full-time
    Quick Apply
    Carrols owns and operates more than 800 Burger King Restaurants, and we need great people on our team! As a Team Member, you will become an important member of a fast-paced team that serves up the ...Show more
    Last updated: 30+ days ago
    Front End Service Team Trainer

    Front End Service Team Trainer

    Walmart • Marion, AR, US
    Full-time
    Front End Service Team Trainer.Neighborhood Market #4654 2100 State Highway 77 Marion, AR 72364-8024.Front End Service associates are focused on compliance and customer service.They smile, greet an...Show more
    Last updated: 3 days ago • Promoted
    Pizza Hut Employment in Marion, AR

    Pizza Hut Employment in Marion, AR

    Pizza Hut • Marion, AR, USA
    Full-time
    Pizza Hut restaurants are hiring team members, delivery drivers, and shift managers.Flexible scheduling with competitive wages and meal discounts. Training provided with opportunities for advancemen...Show more
    Last updated: 22 days ago • Promoted
    Food Lion Careers in Tunica, MS

    Food Lion Careers in Tunica, MS

    Food Lion • Tunica, MS, USA
    Full-time
    Food Lion is hiring cashiers, stock associates, department managers, and store management.Competitive wages with comprehensive benefits and employee discounts. Flexible scheduling with opportunities...Show more
    Last updated: 22 days ago • Promoted
    New Flatbed Freight Opportunities High-Paying Lanes Available Now

    New Flatbed Freight Opportunities High-Paying Lanes Available Now

    Ready App LLC • Marion, AR, US
    Full-time
    New Flatbed Freight Opportunities.High-Paying Lanes Available Now.VTI Specialized has fresh freight ready to roll for experienced Flatbed Owner Operators and Company Drivers.We offer strong pay, co...Show more
    Last updated: 30+ days ago • Promoted
    Director of Player Development, Southland Casino

    Director of Player Development, Southland Casino

    Delaware North • West Memphis, AR, US
    Full-time +1
    Delaware North Gaming is hiring a full-time Director of Player Development to join our team at Southland Casino in West Memphis, Arkansas. As Director of Player Development, you will be responsible ...Show more
    Last updated: 30+ days ago • Promoted
    Team Leader

    Team Leader

    Memphis Staffing • West Memphis, AR, US
    Full-time
    Our company at H&R Block believes in the power of people helping people.Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We strive to con...Show more
    Last updated: 22 days ago • Promoted
    Drive with DoorDash

    Drive with DoorDash

    DoorDash • Earle, AR, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show more
    Last updated: 27 days ago • Promoted
    Lead Therapist

    Lead Therapist

    ICM • Crawfordsville, AR, United States
    Full-time
    The Lead Therapist is responsible for : .Work a maximum six (6) hours each week per client.Of these, four (4) hours MUST be in customer's home. The remaining two (2) hours may be worked outside the cl...Show more
    Last updated: 25 days ago • Promoted
    Share Your Opinions. Earn Rewards.

    Share Your Opinions. Earn Rewards.

    Opinion Edge • Marion, AR, United States
    Full-time
    Join Opinion Edge today and get paid for your insights! Take short surveys on the topics that matter to you and earn rewards for every completed survey. Sign up now and start turning your voice into...Show more
    Last updated: 1 day ago • Promoted
    Tool Room Operator 2nd & 3rd Shift

    Tool Room Operator 2nd & 3rd Shift

    Feuer-Usa • Tunica Resorts, Mississippi, USA
    Part-time
    Do you want to work in a clean air-conditioned heated state-of-the-art automated manufacturing facility with a great working environment. Feuer Powertrain - North America : (Robinsonville MS).We are ...Show more
    Last updated: 7 days ago • Promoted
    Chick-fil-A Employment in Tunica, MS

    Chick-fil-A Employment in Tunica, MS

    Chick-fil-A • Tunica, MS, USA
    Full-time
    Chick-fil-A restaurants are hiring team members and shift leaders.Competitive wages with Sundays off and scholarship opportunities. Training focused on exceptional customer service and hospitality.J...Show more
    Last updated: 22 days ago • Promoted
    Buffalo Wild Wings Employment in Tunica, MS

    Buffalo Wild Wings Employment in Tunica, MS

    Buffalo Wild Wings • Tunica, MS, USA
    Full-time
    Buffalo Wild Wings is hiring servers, cooks, bartenders, and shift managers.Competitive wages with tips and flexible scheduling. High-energy sports bar environment with meal benefits.Join a sports d...Show more
    Last updated: 22 days ago • Promoted
    Aldi Shift Manager

    Aldi Shift Manager

    TradeJobsWorkforce • 38676 Tunica, MS, US
    Full-time
    Make an impact in the role of Aldi Shift Manager to assist with processing returns and exchanges, maintain accurate records and documentation, and support the preparation and delivery of goods or s...Show more
    Last updated: 30+ days ago • Promoted