Account Support Representative

Account Support Representative

As an Account Support Representative, you will be the first line of support for external customers and internal Account Managers - prospecting new product opportunities, receiving and administering customer orders, and helping our Sales team deliver tailored solutions that meet customer needs. You will provide superior customer service as well as strategic account coordination. To be successful in this role, youll need to collaborate with cross-functional teams to ensure a seamless customer experience. Youll be an important part of the process that keeps our customers flying!

This position may be for you if :

• You have a high school diploma or GED.
• You have a minimum 2 years of experience in an aviation sales and customer support environment.
• You have experience in relationship building and providing superior customer service.
• You have experience with project management.
• You are comfortable spending most of the day on the phone at your desk in an open office environment.
• You are proficient with CRM systems and Microsoft Office.
• You are organized, focused, and results oriented.
• You have strong attention to detail.
• You are a problem-solver with critical thinking and prioritizing skills.
• You have excellent verbal, written, and interpersonal communication skills.

We would really like it if (but its not a deal breaker) :

What you can expect from one day to the next :