Talent.com
Market Manager - Alabama
Market Manager - AlabamaMonogram Health • Mobile, AL, US
Market Manager - Alabama

Market Manager - Alabama

Monogram Health • Mobile, AL, US
24 days ago
Job type
  • Full-time
Job description

Position : Market Manager

The role of the Market Manager is key to operational performance and market outcomes. The Market Manager will be responsible for the day-to-day operations of the Market. In collaboration with the Market Physician Executive, the Market Manage will oversee all aspects of the people, process and systems that support the delivery of care, growth, and talent for the Market. Through delegated responsibility the Market Manager will be responsible for aspects of the P&L, including administration and oversight. The Market Manager will operate in a heavily matrixed organization to help lead a profitable business segment for Monogram Health. Reporting to the Market Physician Executive and matrixed to the General Manager, the Market Manager will be charged with achieving company Organizational Key Results, Key Performance Indicators, and Financial Health of the Market. The Market Manager will work closely with Regional / Market and Centralized clinical and operations Leaders to deliver quality patient care and overall patient and staff experience. The Market Manager will represent the Market in Monthly Operating Reviews, champion change, implement strategic priorities, optimize operations, deliver results, and drive great culture.

Roles and Responsibilities

Administrative Oversight – 20%

  • Direct administrative supervision of Market Clinical and Operations team members.
  • Support the development and presentation of Monthly Operating Reviews.
  • Along with the Market Physician Executive, lead daily, weekly and monthly meetings with the Market, Region, and
  • Enterprise.
  • Develop reports, data analysis, root cause on Market KPIs and Trends to guide Market Performance.
  • Function as primary lead for Clinical Operations, between Market, Region, and Centralized cross functional stakeholders.

Growth – 25%

  • Responsible for new patient engagement and established patient disengagement to drive growth targets.
  • Collaborate with Call Center, Marketing, Provider Engagement, Community Outreach Leaders to deliver on growth plans and strategies.
  • Engage with strategic practices and partners in Market, as needed.
  • Accountable for patient experience (NPS), service recovery (grievances and complaints) and retention.
  • Operational Performance – 25%

  • Working closely with Market Physician Executive, Regional, Medical Economics and Finance Leaders, monitor key operational metrics and P&L, leveraging resources and dashboards for performance oversight.
  • Management and oversight for scheduling system, processes, and performance.
  • Accountable for staff capacity, productivity, and quality in visit cadence, against model of care.
  • Drives prioritization of risk visit frequency for highest risk and opportunity patients, to include Clinical Intervention
  • Pathways, Admission / Readmission Risk, High Utilizers and Disengagement.
  • Responsible for performance outcomes and deliver of Patient and Provider facing evidence-based Care Plans.
  • In collaboration with the Market Physician Executive and Clinical Operations, ensures the integrity, timelines, and quality of
  • Clinical Documentation in Monogram Health’s EMRs.
  • Manage, monitor, and report compliance risks / issues / concerns of the Market, Staff and Delivery of Care.
  • People Management – 25%

  • Day-to-day delegated supervision of Advance Practice Providers, Registered Nurses, Social Workers, and Market
  • Administrative Coordinators.
  • Performance Management, coaching and development through skip level and regular 1 : 1 with team members.
  • Support talent acquisition, interviewing and hiring of clinical and operations team members.
  • Onboard, train and support the development path for field-based team members.
  • Manage staffing against Budget, which includes work force planning and work force management.
  • In coordination with the Market Physician Executive, lead, and host bi-annual in-person team building and facilitated
  • learning sessions.
  • Miscellaneous -

  • Other duties as assigned.
  • Position Requirements

  • This position is remote but may require 25% of travel within their given market.
  • Experience managing a high-risk patient population and leading clinical staff in care management, managed care, and or / or home health environment are preferred.
  • Experience supervising nurses, nurse practitioners, and social workers.
  • Experience partnering with physicians to drive results.
  • Proven accountability for performance and driving results.
  • Ability to multi-task and manage a large volume of concurrent priorities.
  • Comfortable using, interpreting and drawing conclusions from large data sets.
  • Excellent verbal, written, and visual communication skills.
  • Proficient with Microsoft Office Suite (Word, Excel, Power Point, etc.)
  • Electronic Medical Record (EMR) / Care Management Platform experience required.
  • BS / BA or equivalent experience required, MBA, MHA, or similar degree a plus.
  • 3+ years previous experience working in Managed Care or Delegated Risk Partnerships.
  • Benefits

  • Opportunity to work in a dynamic, fast-paced and innovative value-based provider organization that is transforming the delivery of kidney care.
  • Competitive salary and opportunity to participate in the company’s bonus program.
  • Comprehensive medical, dental, vision and life insurance.
  • Flexible paid leave and vacation policy.
  • 401(k) plan with matching contributions.
  • About Monogram Health

    Monogram Health is a leading multispecialty provider of in-home, evidence-based care for the most complex of patients who have multiple chronic conditions. Monogram health takes a comprehensive and personalized approach to a person’s health, treating not only a disease, but all of the chronic conditions that are present - such as diabetes, hypertension, chronic kidney disease, heart failure, depression, COPD, and other metabolic disorders.

    Monogram Health employs a robust clinical team, leveraging specialists across multiple disciplines including nephrology, cardiology, endocrinology, pulmonology, behavioral health, and palliative care to diagnose and treat health issues; review and prescribe medication; provide guidance, education, and counselling on a patient’s healthcare options; as well as assist with daily needs such as access to food, eating healthy, transportation, financial assistance, and more. Monogram Health is available 24 hours a day, 7 days a week, and on holidays, to support and treat patients in their home.

    Monogram Health’s personalized and innovative treatment model is proven to dramatically improve patient outcomes and quality of life while reducing medical costs across the health care continuum. Monogram Health is based in Nashville, Tennessee, operates throughout 37 states, and is privately held by Frist Cressey Ventures, Norwest Venture Partners, TPG Capital, as well as other leading strategic and financial investors. To learn more about Monogram Health, ranked by Inc. Magazine as 2024’s No. 3 fastest growin

    Create a job alert for this search

    Market Manager • Mobile, AL, US

    Related jobs
    RETAIL DISTRICT MANAGER UNASSIGNED - Mobile, AL.

    RETAIL DISTRICT MANAGER UNASSIGNED - Mobile, AL.

    Dollar General • Mobile, Alabama, United States
    Full-time
    At Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient Store locations, Distribu...Show more
    Last updated: 20 days ago • Promoted
    Provider Success Manager - Mobile, AL

    Provider Success Manager - Mobile, AL

    Clover Health • Mobile, AL, US
    Full-time
    At Counterpart Health, we are transforming healthcare and improving patient outcomes with our innovative primary care tool, Counterpart Assistant. By empowering Primary Care Physicians (PCPs), we he...Show more
    Last updated: 12 hours ago • Promoted • New!
    Territory Manager-Mobile

    Territory Manager-Mobile

    Butler Recruitment Group LLC • Mobile, Alabama, United States
    Full-time
    Quick Apply
    This sales position will provide various types of industrial hardware directly to customers within a defined geographic territory through cold-calling and prospecting activities.Essential Duties an...Show more
    Last updated: 30+ days ago
    Business Development Manager

    Business Development Manager

    Five-S Group • Mobile, AL, USA
    Full-time
    Quick Apply
    The Business Development Manager will work closely with the Vice President of Sales and Marketing and all other members of the department in the development of sales for Five- S in the territory in...Show more
    Last updated: 30+ days ago
    Gulf-States Sales Territory Manager

    Gulf-States Sales Territory Manager

    Rainbow Tree Company • Mobile, AL, US
    Full-time
    Pay Range $70,000-$90,000 with commission opportunities based on experience.F;(a division of Rainbow Companies) is seeking a. Gulf States Sales Territory Manager .Southern Alabama, Mississipp...Show more
    Last updated: 30+ days ago • Promoted
    Pharmacy Manager (Mobile)

    Pharmacy Manager (Mobile)

    Link Staffing • Mobile, AL, United States
    Full-time +1
    Lead a High-Impact Pharmacy Operation as a Pharmacist in Charge Mobile, AL.A respected compounding pharmacy in the Mobile, Alabama area is seeking an experienced Pharmacist in Charge (PIC) to over...Show more
    Last updated: 5 days ago • Promoted
    Relationship Manager I - Business Banking

    Relationship Manager I - Business Banking

    Alabama Staffing • Fairhope, AL, US
    Full-time +1
    At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve.We are all united in delivering the best experience for our customers.We work together each day ...Show more
    Last updated: 24 days ago • Promoted
    Business Development Manager

    Business Development Manager

    Coastal Business Solutions LLC • Fairhope, AL, US
    Full-time
    Quick Apply
    Business Development Manager 📍 Location : .Fairhope, AL 💼 Full-Time | Competitive Pay Structure | Growth-Focused Team Are you a relationship-builder who thrives on connecting with peo...Show more
    Last updated: 30+ days ago
    Pharmacy Manager

    Pharmacy Manager

    Link Staffing • Mobile, AL, US
    Full-time +1
    Lead a High-Impact Pharmacy Operation as a Pharmacist in Charge – Mobile, AL.A respected compounding pharmacy in the Mobile, Alabama area is seeking an experienced Pharmacist in Charge (PIC) to ove...Show more
    Last updated: 5 days ago • Promoted
    Dealer Success Manager

    Dealer Success Manager

    Alabama Staffing • Mobile, AL, US
    Full-time +1
    As a Dealer Success Manager, you operate as a Strategic Consultant and Customer-Centric Partner to our auto dealers, anchoring your efforts firmly within the Capital One Sales Process.This role req...Show more
    Last updated: 1 day ago • Promoted
    Relationship Manager I - Business Banking

    Relationship Manager I - Business Banking

    PNC • Mobile, AL, US
    Full-time +1
    At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve.We are all united in delivering the best experience for our customers.We work together each day ...Show more
    Last updated: 30+ days ago • Promoted
    CEI Project Manager West Alabama Highway

    CEI Project Manager West Alabama Highway

    Thompson Engineering • Mobile, AL, USA
    Full-time
    Quick Apply
    Thompson Engineering is currently seeking a Construction Engineering & Inspection (CEI) Project Manager for the Quality Acceptance Team on the West Alabama Highway Design Build Project.This pro...Show more
    Last updated: 10 days ago