Overall Job Summary The Delivery Specialist is
responsible for delivering purchased merchandise to customers
within the assigned market while meeting delivery and quality
standards. The Delivery Specialist will deliver Legendary Customer
Experience through building trusted relationships, offering
seasoned advice, ensuring safe delivery of the product, resolving
problems and handling product returns as required. Essential Duties
and Responsibilities (Min 5%) Maintain regular and predictable
attendance. Ensure timely deliveries, meeting or exceeding
scheduled delivery times. Operate and maintain a clean and
organized delivery vehicle and delivery equipment including a
trailer at times. Load, unload, and organize products in a safe and
efficient manner. Perform pre-trip and post-trip vehicle
inspections to ensure the safety and readiness of the delivery
vehicle. Maintain an accurate record of deliveries and any issues
that may arise. Communicate with customers as necessary, providing
updates or addressing any concerns during the delivery process.
Provide exceptional customer service, creating a positive and
friendly experience for all customers. Partner with field sales
team and store personnel to satisfy needs of our customers. Handle
all products with care to avoid damage and ensure safe transport.
Follow all traffic laws and company policies to ensure safe driving
practices. Handle returns, exchanges, or customer inquiries as
needed. Required Qualifications Experience : Previous truck delivery
experience is a plus but not required. Experience with hand truck,
dolly, pallet jack and forklift preferred. Must be 21 years of age
or older, have at least 3 years of driving experience and meet MVR
check requirements. Education : High school diploma or equivalent
(preferred). Professional Certifications : DOT Medical Card as
required Preferred knowledge, skills or abilities A valid driver’s
license with a clean driving record. Possess the physical and
mental stamina and ability to move throughout the store and outdoor
areas quickly and safely. Ability to push and pull merchandise up
to 2,000 pounds with the assistance of proper material handling
equipment (e.g. pallet jack, forklift, dolly, etc.). Operate all
equipment related to their job duties efficiently, safely,
properly, and accurately; and to provide the highest level of
customer service Ability to lift and move large, bulky and / or heavy
merchandise. Ability to safely load and unload a delivery truck.
Ability to use Microsoft Outlook and Outlook Calendar. Excellent
time-management skills and the ability to meet tight deadlines.
Strong customer service skills with a professional and friendly
attitude. Ability to utilize strong written and verbal
communication skills to communicate effectively with team members
and customers. Ability to read, write, and count accurately to
complete all documentation. Ability to navigate using GPS systems
and maps. Ability to successfully complete all required training.
Flexibility to work various shifts, including evenings and
weekends, as required. Working Conditions Regularly work near
mechanical equipment Drive assigned markets and provide the
deliveries in all weather and road conditions Noise level in the
work environment is moderate Physical Requirements Sitting Standing
(not walking) Walking Kneeling / Stooping / Bending Driving a vehicle
Reaching overhead Lifting 50+ pounds Disclaimer This job
description represents an overview of the responsibilities for the
above referenced position. It is not intended to represent a
comprehensive list of responsibilities. A team member should
perform all duties as assigned by his / her supervisor. Company Info
At Tractor Supply and Petsense by Tractor Supply, our Team Members
are the heart of our success. Their dedication, passion, and hard
work drive everything we do, and we are committed to supporting
them with a comprehensive and accessible total reward package. We
understand the evolving needs of our Team Members and their
families, and we strive to offer meaningful, competitive, and
sustainable benefits that support their well-being today and in the
future. Our benefits extend beyond medical, dental, and vision
coverage, including company-paid life and disability insurance,
paid parental leave, tuition reimbursement, and family planning
resources such as adoption and surrogacy assistance, for all
full-time Team Members and all part-time Team Members. Part time
new hires gain eligibility for TSC Benefits by averaging at least
15 hours per week during their 90-day lookback period. The lookback
period starts the first of the month following the date of hire. If
the 15-hour requirement was met, the benefits eligibility date will
be the first day of the month following 4 months of continuous
service. Please visit this link for more specific information about
the benefits and leave policies applicable to the position you’re
applying for.
Delivery Driver • Beaufort, SC, US