Global Continuous Improvement Mgr

Global Continuous Improvement Manager Black Belt

At TJX Companies, you'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail StoresTJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX familya Fortune 100 company and the world's leading off-price retailer.

Leads, manages and directs complex projects using Lean Six Sigma (LSS) and other process improvement methodologies to deliver measurable and validated results. Supports the process improvement program through the development and delivery of Lean Six Sigma material and training. Provides leadership and guidance to less experienced Associates such as Green Belts and Yellow Belts. Supports and drives innovative strategies at TJX. Leads Process Optimization workshops to support the Intelligent Automation and Robotic Process Automation journey at TJX.

Major Duties / Responsibilities :

• Leads, manages, and directs complex projects using Lean Six Sigma (LSS) and other process improvement methodologies.
• Responsible for the delivery of measurable and validated results.
• Scopes and assists in project definition for LSS projects.
• Guides the project team through all phases of the DMAIC roadmap.
• Identifies the "Voice of the Customer" through data collection, surveys, and interviews.
• Oversees the collection and analysis of data. Provides recommendations on the use of Lean and DMAIC tools.
• Performs capability analysis and reviews statistical tests for accuracy.
• Leads the project team in the generation and evaluation of solutions.
• Develops pilot and control plans to ensure project gains are sustainable.
• Leads Process Optimization workshops, is knowledgeable in the Agile Scrum methodology, Jira and Product Manager / Owner roles.
• Supports the Intelligent Automation and Robotic Process Automation journey at TJX.
• Supports the creation of IA and RPA Value case documentation.
• Supports the process improvement program through the development and delivery of process improvement material and training.
• Participates in the development and maintenance of the Process Improvement standards and methods utilizing industry best practices.
• Provides leadership and guidance to less experienced Associates such as Green Belts.
• May participate on project teams outside of the functional area as a subject matter expert (SME).
• Supports and drives innovative strategies at TJX, is cognizant of the evolving continuous improvement external and internal landscape and is capable of enabling new strategies for TJX, including the Intelligent Automation program
• Skills / Knowledge :
• Demonstrated proficiency of Lean and DMAIC tools
• Knowledge of Robotic Process Automation and Artificial Intelligence
• Presentation and communication
• Relationship building
• Project management
• Facilitation, team building and change management
• Mentoring and coaching ability
• Demonstrated ability to balance competing agendas
• Organizational and time management
• Demonstrated ability to deliver measurable results

Minimal Requirements / Education :

Benefits include associate discount; 401(k) match; medical / dental / vision; HSA; health care FSA; life insurance; short / long-term disability; paid holidays / vacation / sick / bereavement / parental leave; EAP; incentive programs for management; auto / home insurance discounts; tuition reimbursement; scholarship program; adoption / surrogacy assistance; smoking cessation; child care / cell phone discounts; pet / legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.