Sales Lead - Chico's

Overview

Base pay range : $18.25 / hr - $22.80 / hr. Location : 11955 Carmel Mountain Rd, #703, San Diego, CA. This position may be found in multiple brands; some duties may vary from brand to brand.

Position Objective : The Associate Lead is primarily responsible for supporting management in general operations of the store to ensure a great customer experience and maximum profitability. Performs various sales and register transactions.

Responsibilities

• Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner.
• Performs basic operations activities including cash handling and reporting, price changes, merchandise handling, and open and closing duties; reviews time sheets and other payroll documentation for accuracy and submits as appropriate.
• Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full potential.
• Maintains awareness of customers to increase service levels and reduce security risks; remains current on operational policies regarding payment and exchanges, and security practices.
• Maintains knowledge of current sales and promotions; presents and displays merchandise in accordance with current promotions and standards.
• Supports and administers receipt and dispatch of inventory and supplies according to company policy.
• Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines.
• Models sales techniques and communicates product knowledge to customers; recommends merchandise selections or helps locate merchandise based on customer needs.
• Builds and maintains a solid customer following through clienteling and wardrobing.
• Maintains standards in merchandise handling, presentation, loss prevention, and other duties as directed by Management.
• Participates in and facilitates visual directives including monthly store sets and merchandise replenishment.
• Assists in the development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations.
• Other duties as assigned.

This position may be found in multiple brands. Some duties may vary from brand to brand.

Competencies

Qualifications

Wage range : $18.25 to $22.80. Wage rates determined based on individual qualifications.

Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate based on race, color, religion, marital status, age, national origin, disability, pregnancy, gender, sexual orientation, gender identity or expression, military status, or any other category protected by law.

#J-18808-Ljbffr