Sr. Implementation Manager

Sr. Implementation Manager

Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers and to save more lives, we need team players, forward thinkers, and game changers.

This position is located in Streetsboro, OH - 3-4 days a week on-site

Job Purpose

Responsible for leading and optimizing the end-to-end implementation of clinical deliverables, ensuring they are efficiently executed and aligned with clinical standards and regulatory requirements. Strong leadership and project management skills to lead a team and collaborate with cross-functional teams, clients, and stakeholders.

Responsibilities

Reports to Sr Manager, Commercial Support (Assistant is a clinician- RN preferred)

• Lead, mentor and manage a team of up to 4 Implementation Team Members
• Foster an environment and culture of collaboration and quality excellence
• Work closely to support revenue and resource coordination goals
• Counsel and assist staff with the implementation of the ACG platform and help focus troubleshooting client issues
• Build, promote, and maintain strong partnerships with existing and potential customers
• Oversee clinical project and site management activities including but not limited to Kickoff, project calls, clinical and implementation resources needed for the site, adherence to timelines, budgets and regulatory requirements
• Works with Product Management, Integration, and Engineering to develop processes and tools to improve product delivery by reducing errors and rework
• Assist in implementing / upgrading clinical requirements, workflows, and processes to ensure they are completed on time and with quality
• Interpret customer clinical practice information between clinical support, provider teams and internal Taiis teams / systems
• Enable our customers to fully utilize the clinical potential of our products & advocate optimal use of technology to develop a solution that improves current practices and outcomes
• Create / Develop strategies, policies / procedures for applying clinical practice, administration, education, or processes to assist in product development
• Identify, collect, record, or analyze data relevant to the customer's workflow for configuration purposes

Preferred Experience

Other Requirements

Required Attributes

Education

Annual Salary Range / Benefits

650 Mondial Parkway, Streetsboro, OH 44241

Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.