Customer Service Representative
DexianOverland Park, KS, US2 days ago
Job type
- Full-time
Job descriptionHigh school diploma, general education degree (GED), or one to three months related experience and / or training, or equivalent combination of education and experience Computer skills preferred : Microsoft Office (Word, Excel, PowerPoint, Office, Teams) oGood communication skills, both written & verbal, preferred. This department will never have a remote option.
Duties And Responsibilities :
- Receiving and triaging inbound phone calls.
- Receiving and completing scheduling calls via dialer or outbound queues.
- Gathering demographics, plan information, patient history and other data and documenting in pharmacy application as necessary.
- Contacting physicians for missing or required information.
- Processes document intake queue for pharmacy technician processing.
- Prepares shipping materials for packing stations
- Performs other related duties as assigned by management.
Qualifications :
Create a job alert for this search
Customer Service Representative • Overland Park, KS, US