Senior Manager – Optical Manufacturing Laboratory
Location : Richmond, CA (Onsite)
Salary Range : $150,000 – $175,000 / year
Onsite Role : Currently 100% onsite at the Optical Manufacturing Lab in Richmond, CA — with potential for limited remote flexibility (e.g., 1 day per week) being discussed for the future.
About the Role
Seeking an experienced manufacturing leader to oversee all operations of a high-volume Optical Manufacturing Laboratory in Northern California. This facility processes over 450,000 eyeglass orders annually, averaging 10,000 orders per week, and operates 24 hours per day, 5 days per week with a workforce of 110+ employees and 5 direct reports.
The Senior Manager is responsible for production excellence, employee engagement, quality assurance, operational efficiency, safety compliance, and regulatory adherence. This role requires the ability to lead within a Labor Management Partnership environment while driving innovation, cost efficiency, and high member / customer satisfaction.
Key Responsibilities
Leadership & Team Development
- Lead and manage a team of 110+ full-time employees and 5 direct reports.
- Foster cross-functional collaboration and effective communication.
- Drive employee development, coaching, performance management, and succession planning.
- Create a high-engagement culture focused on service, quality, accountability, and efficiency.
Operational Excellence
Translate business plans into tactical goals and execution strategies.Track and improve KPIs including Turnaround Time (TAT), first-pass yield, productivity, and quality.Remove obstacles and improve workflow to enhance productivity and satisfaction.Implement continuous improvement strategies across all departments.Asset & Inventory Management
Develop strategic vision for equipment maintenance, inventory systems, ordering, storage, distribution, and returns.Ensure all lab equipment is functioning at optimal levels.Build business cases for upgrades and new technology procurement.Financial Planning & Budget Management
Lead financial strategy, budgeting, and operational cost management.Identify opportunities to reduce expenses while maintaining quality results.Promote a culture of financial stewardship and cost consciousness.Safety, Compliance & Quality Control
Ensure full compliance with all regulatory, federal, safety, and quality standards (e.g., OSHA, ANSI, FDA, ISO).Develop and maintain comprehensive safety programs and inspection procedures.Monitor production quality and implement solutions when issues arise.Training & Education
Design and deliver ongoing training for lab personnel and optical professionals.Ensure staff proficiency with equipment, workflows, policies, and safety procedures.Maintain contemporary knowledge of optical manufacturing and integrated technologies.Qualifications
Minimum Requirements :
Bachelor's degree in Business, STEM, or related field and 8+ years in an optical lab or directly related environmentOR 11+ years of experience in an optical lab or related manufacturing field.7+ years of leadership experience managing direct reports.5+ years in optical manufacturing, eyewear fabrication, CAM, or similar manufacturing discipline.At least 1 year managing operational or project budgets.Knowledge & Skills :
Optical manufacturing & equipment familiarityComputer-aided manufacturing (CAM) & eyewear fabricationBusiness acumen & budgeting / financial planningInventory control and strategic asset managementQuality standards & regulatory compliance