Facility Access & Day Porter Assistant
System One is seeking a Facility Access & Day Porter Assistant to support front desk operations, access control, and common area upkeep across both Bellevue and Everett offices. This position serves as the first point of contact for visitors, vendors, and facilities-related personnel, ensuring a secure, professional, and welcoming environment in line with the Facility Access and Security Procedure. This individual will play a critical role in maintaining smooth daily operations, assisting with administrative and logistical support, and promoting a clean, organized, and customer-focused workplace.
Key Responsibilities :
- Manage front desk operations, greet and assist visitors, and ensure compliance with security / access protocols
- Support facility-related service requests via JIRA ticketing system
- Coordinate meeting logistics, including room scheduling, catering delivery, and post-event cleanup
- Assist with onboarding / offboarding by directing guests and staff to proper locations and facilitating facility access
- Maintain common areas (lobbies, conference rooms, breakrooms, copy rooms), including cleaning and restocking supplies
- Regular cleaning of refrigerators, coffee machines, microwaves, and other shared appliances
- Conduct inventory tracking for ordering supplies and refreshments
- Manage incoming / outgoing mail, packages, and internal deliveries
- Help staff with desk and office reservations using Maptician
- Serve as a member of the Emergency Response Team
- Travel regularly between Bellevue and Everett to provide consistent support
- Lead quarterly and annual cleaning initiatives for designated areas
- Perform other administrative or facilities-related duties as assigned
Required Qualifications and Skills :
13 years of front desk or receptionist experience (high-volume environments preferred)Strong customer service mindset, hospitality-driven approachAbility to take initiative and manage light administrative responsibilities independentlyDependable, flexible availability between 6 : 30 AM 5 : 30 PMHigh school diploma required; associate degree preferred (or equivalent experience)Proficient in Microsoft Word, Excel, Outlook, and PowerPointExcellent verbal and written communication skillsStrong attention to detail, organization, and time managementExperience with JIRA, Confluence, and Maptician is a plusAbility to maintain professionalism and confidentiality when interacting with internal and external contactsStrong problem-solving skills and the ability to prioritize in a fast-paced environmentDemonstrated ability to work independently with minimal supervisionComfortable interacting with staff at all levels and responding to facility needs in real timeHigh level of integrity and a collaborative, team-focused mindsetPhysical and Work Conditions :
Motor Abilities : Sitting or standing for extended periods; bending / stooping; fine motor control and grippingPhysical Requirements : Minimal exertion; ability to safely lift up to 30 lbsRepetitive Work : Prolonged (e.g., typing, administrative tasks)Special Senses : Visual and auditory attention requiredWork Conditions : Standard office environment, frequent keyboard use, occasional stairsTravel : Local travel between Bellevue and Everett offices as needed (05%)System One, and its subsidiaries including Joul, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.