Patient Account Representative

Overview

Performs all phases of Third Party Billing and Follow-up on services provided by EVMS Medical Group clinical staff.

Responsibilities

Billing Functions

• Responsible for the electronic and manual billing to Third Party Payers in a timely, proficient fashion and maintaining the Gateway system.
• Review all manual claim forms for accuracy prior to the claim submission.
• Understand the required attachments to claims, as they relate to CPT, ICD9, and modifier coding practices.  Reviews claims for appropriate documentation attachments.
• Ensure that all carrier requirements are supported with claims submitted.
• Communicate with the EVMS Health Services clinical departments, hospitals, and patients to secure insurance data and / or medical documentation required to file claims.
• Operate the Touchworks Scan filing system to retrieve required documentation, referrals, and / or other pertinent data to file claims.
• Review IDX claim edit lists to make the necessary corrections to data input errors or missing information.
• Post the “insurance billed” paycode to all manual filed claims.
• Post the “Appeal Sent” paycode to all appealed claims.

Insurance Follow-up functions

Qualifications

Candidate should possess basic computer and keyboarding skills. Must be able to communicate ideas clearly and follow written processes and procedures. Must have ability to maintain composure in stressful situations. Prior medical billing experience highly desired but not required.

Location : Location

US-VA-Norfolk