Overview
At Houston Methodist the Environmental Services (EVS) Representative position maintains environmental and infection control standards within established policies and procedures. This position performs a variety of general cleaning tasks in assigned areas to provide a safe and attractive environment for patients guests and staff in accordance with department standards.
Houston Methodist Standard
PATIENT AGE GROUP(S) AND POPULATION(S) SERVED
Refer to departmental Scope of Service and Provision of Care plans as applicable for description of primary age groups and populations served by this job for the respective HM entity.
HOUSTON METHODIST EXPERIENCE EXPECTATIONS
- Provide personalized care and service by consistently demonstrating our I CARE values :
INTEGRITY : We are honest and ethical in all we say and do.
COMPASSION : We embrace the whole person including emotional ethical physical and spiritual needs.ACCOUNTABILITY : We hold ourselves accountable for all our actions.RESPECT : We treat every individual as a person of worth dignity and value.EXCELLENCE : We strive to be the best at what we do and a model for others to emulate.Practices the Caring and Serving ModelDelivers personalized service using HM Service StandardsProvides for exceptional patient / customer experiences by following our Standards of Practice of always using Positive Language (AIDET Managing Up Key Words)Intentionally collaborates with other healthcare professionals involved in patients / customers or employees experiential journeys to ensure strong communication ease of access to information and a seamless experienceInvolves patients (customers) in shift / handoff reports by enabling their participation in their plan of care as applicable to the given jobActively supports the organizations vision fulfills the mission and abides by the I CARE valuesResponsibilities
PEOPLE ESSENTIAL FUNCTIONS
Interacts in a positive professional manner with patients family and staff.Actively participates in meetings huddles and with other team members using positive communication.Promotes a positive work environment and contributes to a dynamic team focused work unit to achieve optimal results.SERVICE ESSENTIAL FUNCTIONS
Responds promptly and positively to requests for assistance with directions and information from patients staff and visitors.Promptly responds to all assignments to create an environment that is conducive for healing.Performs efficient room cleaning processes ensuring timely patient admissions.QUALITY / SAFETY ESSENTIAL FUNCTIONS
Follows department process for room cleaning and discharge inspections as appropriate with the goal of meeting or exceeding HCAHPS cleanliness scores.Achieves discharge daily room cleaning and assigned area turn-around times as appropriate.During discharge activity tracks logs and notifies appropriate management of safety and repair needs for equipment.Follows policies procedures and safety rules. Observes standard infection control precautions and complies with OSHA standards.Communicates and documents any facility or patient related issues to management as appropriate. Correct minor safety hazards.FINANCE ESSENTIAL FUNCTIONS
Appropriately uses and stores chemicals paper goods supplies and equipment utilized during a shift.Manages time effectively and prioritize department daily tasks minimizing incidental overtime.GROWTH / INNOVATION ESSENTIAL FUNCTIONS
Assumes responsibility for growth and development. Participates in continuing education and in-service programs.Contributes ideas towards improving the efficiency and effectiveness of department processes.This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business / job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.
Qualifications
EDUCATION
High School diploma or equivalent education (examples include : GED verification of homeschool equivalency partial or full completion of post-secondary education etc.) preferredWORK EXPERIENCE
One year of experience preferredLicense / Certification
LICENSES AND CERTIFICATIONS - REQUIRED
N / AKSA / Supplemental Data
KNOWLEDGE SKILLS AND ABILITIES
Demonstrates the skills and competencies necessary to safely perform the assigned job determined through on-going skills competency assessments and performance evaluationsSufficient proficiency in speaking reading and writing the English language necessary to perform the essential functions of this job especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients physicians family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesDemonstrates the ability to access information both in the department and within the hospital system to support the department as appropriateMulti-task oriented ability to complete work within designated time framesAbility to accurately and efficiently perform duties with minimal supervisionDemonstrate efficient and safe use of housekeeping equipment and chemicalsSUPPLEMENTAL REQUIREMENTS
WORK ATTIRE
Uniform YesScrubs YesBusiness professional NoOther (department approved) YesON-CALL
Note that employees may be required to be on-call during emergencies (ie. DIsaster Severe Weather Events etc) regardless of selection below.On CallNoTRAVEL
Travel specifications may vary by departmentMay require travel within the Houston Metropolitan area NoMay require travel outside Houston Metropolitan area NoCompany Profile
Since 1998 Houston Methodist Sugar Land Hospital has been serving Fort Bend and the surrounding counties. Residents have come to rely on a level of compassionate care and leading-edge technology that was once available only in the Texas Medical Center. Houston Methodist Sugar Land Hospitaltied for No. 4 in Houston and No. 6 (three-way tie) in Texas in U.S. News & World Reports best hospital rankings in 2020. With 316 operating beds 24 operating rooms and over 2400 employees Houston Methodist Sugar Land Hospital was designed to provide comprehensive personalized care for the community.
Key Skills
Hp Unix,Administration & Operation,Ado,IT Security,Management Administration
Employment Type : Full-Time
Experience : years
Vacancy : 1
