Talent.com
Group Account Supervisor

Group Account Supervisor

CG LifePrinceton, NJ, US
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

CG Life is seeking a Group Account Supervisor with extensive marketing experience in the biopharma space, with a proven track record of managing digital and integrated marketing efforts and campaigns. As a Group Account Supervisor, you will be responsible for guiding the strategy and execution of projects across various teams, ensuring seamless communication and collaboration to meet client objectives. This role will support one of CG Life's largest DAOR accounts.

This leadership role will require you to foster strong relationships with clients, mentor junior staff, and drive business growth through strategic insights and innovative solutions. The Group Account Supervisor works within the Client Services department and uses their expertise to provide day-to-day management on their integrated accounts as a client partner.

This role requires the ability to be onsite at the client 2-3 days per week in Princeton, New Jersey.

Key Responsibilities, including but not limited to :

Client Relationships

  • Builds credibility with clients and maintains strong, effective relationships at all levels.
  • Communicates regularly with clients to ensure satisfaction while managing expectations of both the agency staff and clients.
  • Effectively handles client objections and advocates for the agency’s position.
  • Serves as a client steward by upholding their values and business integrity.
  • Demonstrates strong presentation skills in various settings.

Account Growth

  • Proactively creates upsell and growth ideas and initiates client conversations for new work.
  • Support new business efforts by completing assigned deliverables on time and accurately.
  • Account Finance

  • Oversees budget tracking and communicates with clients regarding budget status, including estimates versus actual expenses and percentage completion.
  • Project Oversight

  • Manage and lead the assigned account staff as a trusted advisor on client work while overseeing daily client work.
  • Ensure that the agency team has a clear understanding of client expectations and deliverables to maintain alignment and accountability.
  • Provide strategic contributions to all projects and deliverables, with a strong focus on evaluating the quality and effectiveness of creative work.
  • Oversee the development of project roadmaps in collaboration with the project manager, ensuring that timelines, objectives, and resources are clearly defined and managed.
  • Leadership & Strategic Guidance

  • Exhibits strategic leadership in client management and market analysis.
  • Acts as a client steward in all internal and external meetings.
  • Demonstrates strategic foresight and initiative regarding client strategy, tactical planning, and reporting analysis.
  • Leads and owns tactical planning and budget planning alongside agency partners.
  • Internal Relationships

  • Maintains strong working relationships with all day-to-day functional team members.
  • Ensures team cohesion with the Client Services department.
  • Knowledge & Expertise

  • Acts as an expert on agency workflow, ensuring that the team follows established processes.
  • Identifies issues and leads efforts to resolve problems effectively.
  • Demonstrates and applies a comprehensive understanding of assigned clients and brands, including market dynamics and clinical data.
  • Possesses in-depth knowledge of key competitors, including their strengths, weaknesses, positioning, and performance, as well as customer insights.
  • Attends market research sessions and updates the team on observed trends and gathered insights.
  • Requirements

  • 8+ years of healthcare or pharma agency experience or experience in a fast-paced life sciences / healthcare organization.
  • AOR / DAOR client experience preferred.
  • Bachelor's degree in marketing, communications, or a related field.
  • Strong critical thinking and problem-solving skills.
  • Ability to independently work with senior-level client contacts.
  • Ability to manage junior staff.
  • Experience growing client accounts.
  • Excellent verbal and written communication skills.
  • Flexible and agile, with the ability to quickly change course when the need arises.
  • In-depth understanding of the industry (life sciences, biopharma, and healthcare) is preferred.
  • Ability to commute and be onsite at the client 2-3 days per week in Princeton, NJ is required.
  • Benefits

    We are proud to offer a comprehensive benefits package to all of our employees :

  • Medical, Dental & Vision Insurance.  We cover a generous portion of employee contributions
  • 401K plan.  We invest in present and future you, which is why we offer a generous match and immediate vesting on our plan
  • Parental Leave.  Generous paid time off for parents to bond with their newest addition
  • Professional Development.  Each employee has an annual budget to allocate to professional development opportunities. Employees are encouraged to take a workshop, attend a webinar, join associations, and do anything else that will help them grow in their careers.
  • And more!  We offer flexible time off, life insurance, LTD, a robust employee assistance program, and more!
  • At CG Life, we recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. As required by law in this state, the estimated salary range for this position is $105,000 - $120,000 and represents our good faith estimate as to what our ideal candidates are likely to expect. We tailor our offers within the range based on organizational needs, internal equity, market data, geographic zone, and the selected candidate’s experience, education, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the selection process. At CG Life, it is not common for individuals to be hired at the higher end of the range, and compensation decisions depend on a variety of factors. This position is eligible to participate in a discretionary bonus program, subject to the rules governing the plan. CG Life offers a variety of benefits, including health benefits, 401K retirement with a generous company match and immediate vesting, and flexible time off.

    This job posting is intended for direct applicants only; please, no outside recruiters.

    Create a job alert for this search

    Account Supervisor • Princeton, NJ, US

    Related jobs
    • Promoted
    Manager, Cardiovascular Priority Accounts - San Jose

    Manager, Cardiovascular Priority Accounts - San Jose

    Novartis Group CompaniesEast Hanover, NJ, United States
    Full-time
    This is a field-based and remote opportunity supporting key accounts in an assigned geography.Novartis is unable to offer relocation support for this role. Please only apply if this location is acce...Show moreLast updated: 30+ days ago
    • Promoted
    Manager, Client Services

    Manager, Client Services

    Syneos Health / inVentiv Health Commercial LLCNewtown, PA, United States
    Full-time
    You're driven, resourceful, and above all else - remarkably smart.You will be responsible for building a trusted relationship with the customer contacts as well as becoming the.Syneos Health accoun...Show moreLast updated: 30+ days ago
    • Promoted
    Record to Report Revenue Manager

    Record to Report Revenue Manager

    Sandoz Inc.Princeton, NJ, United States
    Full-time
    Sandoz continues to go through an exciting and transformative period as a global leader and pioneering provider of sustainable Biosimilar and Generic medicines. As we continue down this new and ambi...Show moreLast updated: 16 days ago
    • Promoted
    Manager, Cardiovascular Priority Accounts - Indianapolis

    Manager, Cardiovascular Priority Accounts - Indianapolis

    Novartis Group CompaniesEast Hanover, NJ, United States
    Full-time
    This is a field-based and remote opportunity supporting key accounts in an assigned geography.Novartis is unable to offer relocation support for this role. Please only apply if this location is acce...Show moreLast updated: 11 days ago
    • Promoted
    Manager - International Accounts

    Manager - International Accounts

    VirtualVocationsToms River, New Jersey, United States
    Full-time
    A company is looking for a Manager - International Account Development.Key Responsibilities Create strategic vision and set goals for profitable growth and retention across key customers Lead co...Show moreLast updated: 1 day ago
    • Promoted
    Sales VP

    Sales VP

    VirtualVocationsToms River, New Jersey, United States
    Full-time
    A company is looking for a Sales VP- Direct.Key Responsibilities Drive growth by selling technology and services to large and mid-market employers Cultivate relationships with customers, consult...Show moreLast updated: 30+ days ago
    • Promoted
    Client Executive

    Client Executive

    Munich REPhiladelphia, PA, United States
    Full-time
    Hartford, United States; Atlanta, United States; Chicago, United States; New York, United States; Philadelphia, United States. .Open to all HSB / Munich Re Offices + Remote Options.About Hartford Stea...Show moreLast updated: 6 days ago
    • Promoted
    Accounts Receivable Manager

    Accounts Receivable Manager

    VirtualVocationsToms River, New Jersey, United States
    Full-time
    A company is looking for an Accounts Receivable Manager.Key Responsibilities Oversee and optimize accounts receivable processes and controls, ensuring efficiency and compliance Manage the invoic...Show moreLast updated: 30+ days ago
    • Promoted
    Payments Supervisor

    Payments Supervisor

    VirtualVocationsNewark, New Jersey, United States
    Full-time
    A company is looking for a Payments & Adjustments Supervisor.Key Responsibilities Supervises daily activities of cash posting staff, including monitoring production and scheduling Trains and dev...Show moreLast updated: 1 day ago
    • Promoted
    Assistant Branch Manager - Automotive Finishes

    Assistant Branch Manager - Automotive Finishes

    The Sherwin-Williams CompanySouth Plainfield, NJ, United States
    Full-time
    The Branch Assistant Manager works with the Branch Manager to organize, plan, and implement strategies in a Sherwin-Williams Automotive Branch. This includes supporting all aspects of branch operati...Show moreLast updated: 16 days ago
    • Promoted
    Director of Customer Onboarding

    Director of Customer Onboarding

    VirtualVocationsToms River, New Jersey, United States
    Full-time
    A company is looking for a Director of Customer Onboarding.Key Responsibilities Design and improve the onboarding process for various customer segments Build and mentor the onboarding team while...Show moreLast updated: 1 day ago
    • Promoted
    Senior Client Management Manager

    Senior Client Management Manager

    VirtualVocationsToms River, New Jersey, United States
    Full-time
    A company is looking for a Senior Manager-Client Management.Key Responsibilities Drive profitable charge volume and revenue growth through business development and relationship management Devise...Show moreLast updated: 30+ days ago
    • Promoted
    Major Accounts Segment Leader

    Major Accounts Segment Leader

    ChubbPhiladelphia, PA, US
    Full-time
    The Major Accounts Segment Leader (MSL) role is focused on Chubb’s commitment to manage and grow our Major Accounts segment by aligning internal resources to provide exceptional overall service to ...Show moreLast updated: 26 days ago
    • Promoted
    Senior Branch Manager

    Senior Branch Manager

    M&T BankPhiladelphia, PA, US
    Full-time
    Manages all activities of a branch.Responsible for the overall success of the branch operating model, including customer and employee experience, digital engagement, transactions / operations, servic...Show moreLast updated: 5 days ago
    • Promoted
    Revenue Manager

    Revenue Manager

    The Rittenhouse HotelPhiladelphia, PA, US
    Full-time
    Maximize room revenue and yield penetration through proper management of room inventories and using analytics and technical knowledge of hotel reservations and front office systems.Area Director R...Show moreLast updated: 24 days ago
    • Promoted
    • New!
    Closing Manager

    Closing Manager

    VirtualVocationsPhiladelphia, Pennsylvania, United States
    Full-time
    A company is looking for a Closing Manager to supervise and coordinate all aspects of loan closings.Key Responsibilities Assist Branch Manager with supervision of loan closing associates to ensur...Show moreLast updated: 10 hours ago
    • Promoted
    Bank Controller

    Bank Controller

    VirtualVocationsNewark, New Jersey, United States
    Full-time
    A company is looking for a Controller to serve as a strategic financial leader in a banking environment.Key Responsibilities Provide insights on financial reporting, capital management, and regul...Show moreLast updated: 1 day ago
    • Promoted
    PR Manager

    PR Manager

    VirtualVocationsHamilton, New Jersey, United States
    Full-time
    A company is looking for an External Communications Manager for its Intelligent Devices Group in a remote position.Key Responsibilities : Develop and deliver strategic PR coverage to position the ...Show moreLast updated: 30+ days ago
    • Promoted
    Platforms Lead - Major Accounts

    Platforms Lead - Major Accounts

    ChubbPhiladelphia, PA, US
    Full-time
    The AVP / VP, Major Accounts Platforms will own the customer experience across various initiatives within Chubb Major Accounts. This role will focus on system design, functional flows, user journeys, ...Show moreLast updated: 26 days ago
    • Promoted
    Client Director, GTS

    Client Director, GTS

    GartnerPhiladelphia, PA, United States
    Full-time
    The Client Director is responsible for setting, directing, and executing the strategy for global clients or major regional accounts that are of substantial strategic and revenue generating importan...Show moreLast updated: 30+ days ago