Call Center Representative

A company is looking for a Call Center Representative to provide support to attorney clients.

Key Responsibilities

Make outbound calls to clients requesting services

Answer incoming calls from potential clients and provide accurate information

Gather information, document responses, and maintain detailed records in the CRM database

Required Qualifications

Professional phone manners and a friendly attitude

Ability to navigate and multitask across multiple systems

Strong computer knowledge and typing skills (at least 50 WPM)

Ability to retain information and learn new systems quickly

Experience with Customer Relationship Management (CRM) software