Global Key Account Director (EU)

Company Description

Redica is the Intelligence Cloud for life sciences, transforming regulatory complexity into connected, proactive intelligence. Our platform helps the world’s leading pharmaceutical and medical device companies stay inspection-ready, manage supplier risk, and keep pace with evolving global regulations. Built on the Redica Catalyst Platform and powered by Redica ID, we unify the industry’s most complete regulatory and inspection datasets, sourced from hundreds of global health authorities, into trusted intelligence for quality and regulatory teams. The Redica Intelligence Cloud brings data together to anticipate risk, accelerate compliance, and enable smarter, faster decisions across the enterprise.

Founded in 2010, Redica Systems serves over 200 customers in the Pharma, BioPharma, MedTech, and Food and Cosmetics industries, including 19 of the top 20 Pharma companies and 9 of the 10 top MedTech companies. Redica Systems’ headquarters are in Pleasanton, CA.

This is a remote role based in the EU.

Job Description

• Build and nurture relationships with global life sciences leaders, becoming a trusted voice who helps them see what’s possible.
• Develop and lead account strategies that turn insight into action, uncovering new ways for Redica to accelerate our customers’ goals.
• Partner with teams across Product, Marketing, and Customer Success to align Redica’s capabilities with customer needs, ensuring our solutions directly address their most pressing quality, compliance, and regulatory challenges.
• Champion an exceptional customer experience built on trust, responsiveness, and follow-through.
• Stay curious and aware of industry shifts, regulatory updates, new technologies, and market pressures, and help customers navigate with confidence.
• Shape proposals and partnerships that create measurable value and deepen our role as a critical partner in the life sciences ecosystem.

About you

Qualifications

Additional Information

Top pharmaceutical companies, food manufacturers, medtech companies, and service firms from around the globe rely on Redica Systems to mine and process government inspection, enforcement, and registration data. This enables them to quantify risk signals from their suppliers, identify market opportunities, benchmark against peers, and prepare for the latest inspection trends.

Our data and analytics have been cited by major media outlets including MSNBC, The Wall Street Journal (WSJ), and The Boston Globe.

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