Director of IT

Information Technology Director

The Information Technology Director is responsible for establishing institutional technology plans and administers the overall operations and goals for the information technology and management information departments. Analyzes the needs of different departments and determines ways to meet business objectives by modifying existing or developing new information processes.

The Information Technology Director is responsible for the strict adherence to the Information Technology Department and Management Information Department compliance policies, internal control procedures, Washington State Gaming Control Board control specifications, and the casino's policies and procedures. Ensure compliance with all regulatory controls, the Washington State Gaming Control Board, and Squaxin Island Gaming Commission Internal Controls.

Key Responsibilities :

• Ensures that Gaming Systems, Hotel Systems, Food & Beverage Systems, Golf Systems, Back of House systems, Administration systems, Call center systems and Data Center facilities are operating at optimal performance.
• Coordinates change management to ensure that all physical changes occurring on systems are properly managed.
• Oversees the integrity and stability of all levels of supported problems to ensure timely resolution throughout the organization.
• Maintains the service level agreements and vendor liaison.
• Monitors changes or advancements in technology and in the gaming industry to discover ways the Company can gain competitive advantage.
• Partners with management to develop plans, forecasts, and budgets for the IT and MIS departments.
• Implements and maintains policies and goals that support the organization's technical needs.
• Ensures proper functioning of the information processing system and oversees necessary upgrades.
• Helps business operations groups utilize information systems to improve their efficiency.
• Ensures computer equipment, hardware, and software are updated to meet organizational needs.
• Develops and maintains disaster recovery strategies to ensure business continuance in case of systems failures in accordance with enterprise governance and architectural standards.
• Working practice and knowledge of internal infrastructure, systems, and networking
• Ensures all compliance aspects of position are known and followed; understands and complies with all policies, codes and regulations applicable to position and company.
• Knowledgeable in handling multiple tasks under pressure and within a short time frame.
• Able to adapt quickly to changing situations or user needs.
• Interacts with other departments to determine their requirements and to understand their perceived levels of customer service.
• Performs related duties as assigned by CEO.
• Ensures company services standards are met.

Requirements :

Education and / or Experience :