Field Supervisor

Field Supervisor

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility.

Allied Universal is currently hiring a Field Supervisor (FS) to support operations for remotely managed accounts by performing on-site supervision of Security Professionals (SPs) and ensuring site coverage at all times. FSs work closely with Operations Managers on a day-to-day basis to supervise remote service delivery.

Responsibilities :

• Perform day / night site visits to inspect & supervise SPs in field
• Address escalation of "after hours" & "cold start" calls to ensure sufficient coverage at customer sites
• Work with Operations Managers to coach, counsel, discipline, train, and manage relationships with SPs
• Responsible for visiting assigned post locations on a regular basis (specific schedule varies) to monitor performance, address daily operations issues, communicate policy changes or company information, adjust staffing schedules as needed, and make post inspections to ensure professional image and quality standards are being maintained
• Responsible for conducting on-the-job training, in coordination with Post Commander, of new employees assigned to post
• Respond to call-offs that occur during the FS's shift, which may include identifying other individuals to fill-in and / or standing post until such replacements arrive
• Identify any personnel problems occurring at posts, such as payroll issues, employee relations complaints or other concerns, and forward any such issues to Operations Manager and / or Corporate HR Director
• May be responsible for administering counseling or disciplinary actions that have been initiated by Branch Manager and / or Corporate HR Director
• Distribute information to posts as directed by Branch or Corporate office
• Respond to client or site emergencies as they arise
• In the event of an abandoned or open post, Field Supervisor is responsible for identifying available qualified personnel to fill the post as quickly as possible
• Field Supervisor is responsible for maintaining all current BSIS licenses and ensuring a working knowledge of all posts within his or her regional area of responsibility

Qualifications :

Preferred Qualifications :

Benefits :

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race / ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship / association with a protected veteran, or any other basis or characteristic protected by law.