Front Desk Coordinator

Position : HR Admin / Front Desk

Pay : Starting at 20 / hr.

Job purpose

Provides a variety of routine and moderately difficult office support duties for office

staff. This includes but is not limited to extensive public contact, providing

information, multi-line phone protocol, recordkeeping, specialized functions related

to the processing of applicants, data entry, preparing spreadsheets, maintaining data

bases, establishing, and maintaining file systems and performing related work as

required and the ability to make decisions and resolve non-routine problems that

may also be encountered.

Duties and responsibilities include but are not limited to :

• Answer all incoming calls in a timely manner, preferably by the second ring.
• Place candidates on hold to answer secondary calls. Forward calls and / or take
• accurate messages.
• Greet applicants and visitors that come to the office in a "professional and
• friendly manner".
• Receive and screen callers and visitors utilizing good customer service skills.
• Pre-screen candidates that call-in or walk-in as necessary for current job
• openings / requisitions.
• Provide applications, copying I.D.'s, answer routine applicant questions,
• review applications before interview process for completion, assist in checking
• for references, running E-Verify, drug testing.
• Provide information and assist with testing processes and procedures.
• Complete training and new hire orientations.
• Daily use of the computer requires you to enter all new applications or any
• related data entry in the computer systems, update AFW (available for work)
• status when applicants call in, generate reports, develop spreadsheets, check
• the Outlook email system, NOVA entries.
• Verify, update, and confirm caller / employee contact information.
• Copy, assemble and distribute written materials as needed. (i.e. : includes
• but is not limited to; application packets, orientation packets, direct deposit
• forms, I9, COVID Vaccine status forms, etc.).
• Use of correct grammar, punctuation, and spelling in verbal and written
• communications.
• Sign for deliveries such as FedEx, UPS, USPS mail, and distribute or store
• materials properly.
• Maintain adequate volume of paper in copier, fax, and related office
• equipment.
• Make sure the printer is clear of all paperwork by the end of each day.
• Ability to multitask in a busy environment and prioritize work.
• Always keep front reception area, orientation room and bullpen neat and
• clean. Areas should be cleaned daily (i.e. : sanitizing all touchable surfaces
• multiple times a day, cleaning training room, wiping down tables and front
• desk space; door handles, time clock, etc.).