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Remote - Customer Service Specialist (Florida)
Remote - Customer Service Specialist (Florida)Remote Jobs • Fort Lauderdale, FL, US
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Remote - Customer Service Specialist (Florida)

Remote - Customer Service Specialist (Florida)

Remote Jobs • Fort Lauderdale, FL, US
2 days ago
Job type
  • Full-time
  • Remote
Job description

Why consider this job opportunity

  • Hourly pay starting at $15 - $18 with monthly performance bonus potential
  • Comprehensive benefits package including medical, dental, vision, life, and disability insurance, along with 401K, paid vacation, and holidays
  • Opportunities for professional growth and advancement within the organization
  • Full-time work schedule with a supportive team and collaborative culture
  • Paid training designed to ensure success from day one
  • Flexibility to work remotely from home

What to Expect (Job Responsibilities)

  • Provide methods and solutions to debt borrowers to resolve delinquent accounts
  • Handle inbound and outbound calls to assist borrowers in managing their debt
  • Maintain a workload of delinquent accounts and ensure proper follow-up for documentation and payment processing
  • Document borrower accounts accurately and notify them of any missing or additional procedures
  • Utilize skip tracing techniques to identify borrower contact information while adhering to compliance regulations
  • What is Required (Qualifications)

  • High School Diploma or GED required; college degree is a plus
  • Excellent communication skills, including active listening
  • Bilingual proficiency in Spanish and English is a plus
  • Previous experience in collections, call center, or customer service is preferred
  • Ability to meet and exceed daily, weekly, and monthly production goals
  • How to Stand Out (Preferred Qualifications)

  • Experience in debt recovery or accounts receivable management
  • Strong multitasking abilities and composure in stressful situations
  • Proficient computer skills and ability to learn new software quickly
  • "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."

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    Customer Service Specialist • Fort Lauderdale, FL, US

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