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Customer Service Representative (Construction Fence Distribution) - Fontana, CA

Customer Service Representative (Construction Fence Distribution) - Fontana, CA

Builders Fence Company, Inc.Fontana, CA, United States
27 days ago
Job type
  • Full-time
Job description

Customer Service Representative (Construction Fence Distribution) – Fontana, CA

Ready to build your career with a stable industry leader?  Join our Fontana, CA, branch as a Customer Service Representative  and become part of a high-performing, team-oriented group at a 66-year-old, privately held  fencing distribution company with an excellent reputation on the West Coast. We offer a competitive salary ($50,000–$60,000 / year) , a full benefits package , and a clear path to promotion  into an Inside Sales Representative role for high performers.

What You’ll Do :

  • Be the friendly, knowledgeable first point of contact for customers via phone, email, and in person.
  • Assist customers with product inquiries, provide quotes, and process orders accurately for our construction fencing materials.
  • Coordinate with our inside sales and operations teams to ensure smooth order fulfillment and customer satisfaction.
  • Resolve customer questions or issues with a positive, solutions-focused approach, ensuring every customer feels valued.
  • Support the inside sales team and actively learn our product line – preparing you to step into an Inside Sales role as you excel.

What We Offer :

Competitive Pay :  $50,000–$60,000 per year (based on experience).

  • Career Advancement :  Clear path to promotion into an Inside Sales Representative role for high performers. We love to promote from within.
  • Full Benefits Package :  401(k) with company match; Medical, Dental, Vision & Life Insurance; Voluntary Life and Disability coverage; Employee Assistance Program (EAP); and generous Paid Time Off (PTO).
  • Team Culture :  A high-performing, supportive, and team-oriented work environment. Our Fontana branch is proud of its teamwork, reliability, and exceptional customer service.
  • Stable, Family-Owned Company :  Join a 66-year-old family-owned company that values every team member. We have an outstanding reputation for excellence on the West Coast and a strong culture built on integrity and respect.

    • What We’re Looking For :

  • Customer-Focused :  You genuinely enjoy helping customers and will go the extra mile to ensure a great experience.
  • Reliable & Positive :  You are dependable, punctual, and bring a can-do attitude every day. You handle challenges with grace and are always willing to pitch in to help the team – no task is too small.
  • Strong Communicator :  You have excellent communication and interpersonal skills. Bilingual (English / Spanish)  is strongly preferred to serve our diverse customer base.
  • Eager to Learn :  You take initiative and are excited to learn our products and processes. (Prior customer service experience and basic computer skills are a plus.)

    • About Us :

    For 66 years, our family-owned  fencing distribution company has been a trusted name on the West Coast. We take pride in our close-knit team, high-quality products, and exceptional customer service. When you join us, you become part of a family that works together to deliver the best for our customers and each other.

    Ready to join a team that values your dedication and helps you grow? If you’re a reliable, customer-focused professional seeking a long-term career opportunity, we’d love to hear from you. Apply today and take the next step in your career!

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    Customer Service Representative • Fontana, CA, United States