Talent.com
No longer accepting applications
IT Manager

IT Manager

HIKINEXConcord, CA, US
3 days ago
Job type
  • Full-time
Job description

IT Manager

The IT Manager is responsible for leading the IT team and managing the overall IT infrastructure of the company in a fully remote environment. This role requires overseeing the strategic planning, implementation, and maintenance of technology systems to ensure the seamless operation of IT services, security, and support across a distributed workforce. The IT Manager will collaborate closely with various departments to align IT initiatives with business objectives while also fostering a strong remote work culture.

Technical Leadership :

  • Oversee and manage the IT team, providing guidance, mentorship, and support, ensuring efficient operation across different time zones.
  • Design and implement IT strategies to ensure the security, reliability, and scalability of systems, particularly in a remote setting.
  • Manage virtual environments, including Hyper-V, Azure, and VMware, and oversee cloud infrastructure to support remote operations.
  • Lead the design, deployment, and maintenance of Microsoft technologies (Windows Server, Exchange, SharePoint).

System and Network Management :

  • Administer and maintain network infrastructure, ensuring optimal performance, security, and accessibility for remote employees.
  • Implement and manage backup and disaster recovery solutions tailored to remote work environments.
  • Oversee the deployment and support of cloud-based solutions to ensure seamless collaboration and access for remote teams.
  • Remote Work Environment Management :

  • Ensure efficient IT support for a geographically distributed team, including managing remote access solutions, VPNs, and collaboration tools (e.g., Slack, Microsoft Teams, Zoom).
  • Oversee the IT onboarding process for remote employees, ensuring they have the necessary hardware, software, and access to tools on their first day.
  • Manage and coordinate with HR for the procurement, distribution, and maintenance of IT equipment for remote employees, and maintain accurate asset tracking.
  • Tool Management :

  • Oversee the IT onboarding and ensure the proper functioning of tools like Microsoft Office Suite, RingCentral, Zoom, Krisp, AnyDesk, Loom, Clockify, Moodle, LinkedIn Sales Navigator, and other tools.
  • Provide support and troubleshooting for these tools and ensure they are updated and optimized for use by remote teams.
  • Cybersecurity and Compliance :

  • Ensure cybersecurity across remote work environments, including endpoint security, data encryption, and secure access protocols.
  • Implement and monitor data protection policies to safeguard sensitive company and client information.
  • Ensure compliance with relevant regulations (e.g., GDPR, HIPAA) in a remote work setting.
  • Documentation and Communication :

  • Maintain detailed documentation of IT systems, processes, and procedures, ensuring transparency and accessibility for the remote team.
  • Communicate effectively with clients and stakeholders regarding project progress, incidents, and system changes.
  • Conduct regular system reviews and provide recommendations to enhance performance and client satisfaction.
  • Software Application Support :

  • Provide software application support to clients and colleagues in other departments.
  • Perform creation and analysis of software application functionality and suggest improvements (Microsoft Dynamics, Power Apps, Office 365, CRM applications &Azure AD).
  • Ensure the application's effective front-end and back-end functionality.
  • Consult with the software development team, internal users, and clients to improve application performance.
  • Manage code migration across environments to ensure continued and synchronized functionality.
  • Establish the root causes of application errors, hardware, and network issues, and escalate serious concerns.
  • Keep a record of configuration changes and schedule application updates.
  • Document processes and monitor application performance metrics.
  • Create video and document guides for agents across all platforms.
  • Handle support tickets and manage and repair company equipment and devices.
  • Additional Responsibilities :

  • Ensure the alignment of IT initiatives with business goals and objectives, with a focus on supporting remote operations.
  • Stay current with industry trends and emerging technologies through continuous learning and professional development.
  • Document internal processes and ensure accurate and timely recording of time and expenses, even in a remote setup.
  • Remote Employee Training and Development :

  • Develop and deliver IT-related training programs for remote employees to ensure they are proficient with the tools and systems in use.
  • Encourage and support continuous learning opportunities for IT team members, particularly in remote IT management.
  • Performance Metrics and Reporting :

  • Define and monitor KPIs for IT performance in a remote setting, such as system uptime, response times, and ticket resolution rates.
  • Regularly report on IT performance, challenges, and opportunities to senior management, highlighting any remote-specific issues or trends.
  • Preferred Qualifications :

  • Minimum 5 years in IT roles such as System Engineer, Network Administrator, or IT Engineer
  • Bachelor's degree in computer science or a related field
  • Strong leadership and team management skills, with experience managing remote teams.
  • Excellent problem-solving abilities and attention to detail.
  • Excellent English communication skills and interpersonal skills.
  • Willingness to learn and adapt in a fast-paced environment.
  • Job Details :

  • Employment Type : Contract
  • Duration : 1 year, with the possibility of extension.
  • Compensation : Given the full-time support required, the projected monthly income ranges from ?50,000 to ?70,000.
  • Work Schedule : Monday to Friday, adhering to a night shift to align with US Time Zones- Multiple shifts available (5 AM 2 PM PST / 5 : 30 PM 2 : 30 AM IST) (8 AM 5 PM PST / 8 : 30 PM TO 5 : 30 AM). Additionally, the schedule may be changed contingent upon the role requirement.
  • Location : Remote (Work from Home)
  • Internet Requirements : A minimum internet speed of 50 Mbps is required, with a LAN connection recommended for optimal performance.
  • Join Us :

    Become a part of our dynamic team and contribute to our mission of finding the best talent to drive our organization forward. If you are passionate about recruitment and want to make a significant impact in a growing company, we would love to hear from you.

    Create a job alert for this search

    It Manager • Concord, CA, US

    Related jobs
    • Promoted
    Procurement Indirect Category Manager - IT

    Procurement Indirect Category Manager - IT

    Bio-Rad LaboratoriesHercules, CA, United States
    Full-time
    As a Global Procurement Category Manager for IT, your day revolves around driving value and aligning sourcing strategies with business needs. You work closely with Global IT leaders to support initi...Show moreLast updated: 30+ days ago
    • Promoted
    IT Senior Operations Manager

    IT Senior Operations Manager

    AspiranetSan Francisco, CA, United States
    Full-time
    Aspiranet is a one-of-a-kind social service agency dedicated to building a world where all children and youth are loved and cared for, and all families have the resources to thrive.Founded in 1975,...Show moreLast updated: 30+ days ago
    IT Manager

    IT Manager

    Farasis Energy USAHayward, CA, US
    Full-time
    Quick Apply
    Join Farasis Energy, a global leader in energy solutions dedicated to developing advanced battery technologies that drive the transition to sustainable energy. Our innovative lithium-ion batteries p...Show moreLast updated: 30+ days ago
    • Promoted
    Director, IT

    Director, IT

    MongoDBSan Francisco, CA, United States
    Full-time
    We are seeking a dynamic and innovative Director of Global Support to lead our global support team within the Global Enterprise Technology (GET) department. This role is critical in ensuring seamles...Show moreLast updated: 15 days ago
    • Promoted
    Manager, IT System Support

    Manager, IT System Support

    Planet Labs PBCSan Francisco, CA, United States
    Full-time
    We believe in using space to help life on Earth.Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset ...Show moreLast updated: 30+ days ago
    • Promoted
    IT Integration Application Development and ADS Manager SF Dept of Public Health 1070

    IT Integration Application Development and ADS Manager SF Dept of Public Health 1070

    City and County of San FranciscoSan Francisco, CA, United States
    Full-time
    Under the direction of the Third Party and Integration Team Director, the.IT Integration, Application Development, and ADS Manager. MS SQL Server databases and their administration; may manage proje...Show moreLast updated: 11 days ago
    • Promoted
    Business Development Manager (IT Industry)

    Business Development Manager (IT Industry)

    Infoway GroupFremont, CA, United States
    Full-time
    Since 2009, Info Way Solutions has earned a reputation as a full-service staffing firm that excels in a fast-paced marketplace. We have placed highly skilled professionals on a temporary, temporary-...Show moreLast updated: 6 days ago
    • Promoted
    Manager, IT Internal Audit

    Manager, IT Internal Audit

    KPMGSan Francisco, CA, United States
    Full-time
    KPMG Advisory practice is currently our fastest growing practice.We are seeing tremendous client demand, and looking forward we do not anticipate that slowing down. In this ever-changing market envi...Show moreLast updated: 30+ days ago
    • Promoted
    SOX Assurance, IT Manager

    SOX Assurance, IT Manager

    San Francisco StaffingSan Francisco, CA, US
    Full-time
    Financial Risk Management Sox Assurance.The Financial Risk Management Sox Assurance team plays a critical role in safeguarding Uber's financial integrity and ensuring compliance with the Sarbanes-O...Show moreLast updated: 4 days ago
    • Promoted
    Senior Manager, Implementation IT

    Senior Manager, Implementation IT

    RipplingSan Francisco, CA, United States
    Full-time
    Rippling gives businesses one place to run HR, IT, and Finance.It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and co...Show moreLast updated: 29 days ago
    • Promoted
    IT Manager

    IT Manager

    TradeJobsWorkForce94147 San Francisco, CA, US
    Full-time
    Running regular checks on network and data security Identifying and acting on opportunities to improve and update software and systems Developing and implementing IT policy and best practice guides...Show moreLast updated: 30+ days ago
    IT Manager

    IT Manager

    BailardSan Francisco, CA, US
    Full-time
    Quick Apply
    About Bailard Founded in 1969, Bailard is an independent, values-based asset and wealth management firm distinguished by our entrepreneurial roots and majority employee ownership.Grounded in the pr...Show moreLast updated: 30+ days ago
    • Promoted
    IT Manger

    IT Manger

    TradeJobsWorkforce94126 San Francisco, CA, US
    Full-time
    IT Manager Job Duties : Maintains information technology strategies.Researches and im...Show moreLast updated: 30+ days ago
    • Promoted
    Technical lead manager, corporate IT

    Technical lead manager, corporate IT

    WriterSan Francisco, CA, US
    Full-time
    We're seeking an IT Director / TLM Lead to architect and scale our technology infrastructure for a rapidly growing AI company. You'll build world-class IT operations that support our unique needs, fro...Show moreLast updated: 30+ days ago
    • Promoted
    Manager, IT Security Engineering

    Manager, IT Security Engineering

    Gilead SciencesSan Francisco, CA, United States
    Full-time
    Gilead's mission is to discover, develop, and deliver therapies that will improve the lives of patients with life-threatening illnesses worldwide. We are seeking a dynamic and experienced.This role ...Show moreLast updated: 30+ days ago
    • Promoted
    Director, Information Technology

    Director, Information Technology

    Calyxo, Inc.Pleasanton, CA, United States
    Full-time
    The company was founded in 2016 to address the profound need for improved kidney stone treatment.Kidney stone disease is a common, painful condition that consumes vast amounts of healthcare resourc...Show moreLast updated: 30+ days ago
    • Promoted
    IT Senior Operations Manager - 14300

    IT Senior Operations Manager - 14300

    AspiranetSan Francisco, CA, United States
    Full-time
    Remote - South San Francisco, CA.Remote – South San Francisco, CA.Director of Information Systems.Aspiranet, a leading California-based nonprofit dedicated to supporting children, youth, and famili...Show moreLast updated: 30+ days ago
    • Promoted
    Manager, IT Platforms & Applications Engineering

    Manager, IT Platforms & Applications Engineering

    Sephora USA, IncSan Francisco, CA, United States
    Full-time
    Manager, IT Platforms & Applications Engineering.Mission St, 20th Floor, San Francisco, CA 94105, United States (US).At Sephora we inspire our customers, empower our teams, and help them become the...Show moreLast updated: 9 days ago