Clinical Support Specialist

A company is looking for a Clinical Support Specialist for the Northeast Region. Key Responsibilities Serve as the primary contact for patients during their treatment and recovery process Provide timely assistance to patients via phone, chat, or email regarding administrative, medication, or service management issues Collaborate with medical and behavioral health clinicians to support telehealth care delivery Required Qualifications 1-2 years of related experience in a medical setting (e.g., Medical Assistant, Pharmacy Tech) Bilingual in Spanish is preferable but not required Experience in a high-volume contact center or care delivery environment Comfort with technology and navigating multiple software platforms Consistent access to a private work environment with high-speed internet