Team Member

Job Description

Team Member

Our Vision : To become the leading Home Dcor retailer.

Our Mission : Enable everyone to affordably make their house a home.

Job Summary :

The Team Member (TM.) role supports all operational, front-end, freight, and merchandising processes and helps maintain an active selling culture by ensuring that all processes are held to documented company standards designed to drive sales.

Key Roles & Responsibilities :

• The TM maintains a positive attitude, works with a sense of urgency, and executes all company directives, policies, and procedures accurately, thoroughly, and in a timely manner.
• The TM contributes to a customer-focused environment while providing excellent customer service.
• The Team Member performs cashier and front-end duties as assigned, ensuring transactions are completed accurately and efficiently while providing customers with a positive shopping experience.
• The Team Member unloads, processes, and stocks freight within the correct location while following all store merchandising guidelines.
• TM performs Store recovery, conditioning, and housekeeping tasks as assigned inside and outside the building.
• The TM completes the daily / weekly workload and tasks as assigned and ensures all tasks are completed efficiently and on-time.
• The TM actively impacts and participates in the areas of customer satisfaction, inventory control / shrink, safety, and loss prevention so the store will operate effectively and profitably.
• All other duties are based on business needs.

Qualifications & Competencies :

Flexible and creative with an ability to handle multiple tasks where priorities shift with the demands of the business